Contributed to train a Large Language Model (LLM) performing reinforced learning through human feedback tasks (RLHF). Those tasks consist in creating prompts related to Python software development and evaluating the response.

Product Owner working in a SAFe program as part of an ART (Agile Release Train) responsible for a key product in PWC. Key responsibilities: - Work with the main API team, responsible for the base module used by all the other teams. - Collaborate with the Product Manager to create stories for each feature assigned to the team for a PI (Program Increment). - Groom stories with the development team and ensure they understand what needs to be done. - Conduct discussions on which the development team comes up with the best solution for each feature. - Demonstrating the final product to high management and key stakeholders.

Improved the knowledge base and training material for CrossOver's portfolio of products and support agents, ensuring their effectiveness, precision, and up-to-date status.

Product Owner on an engineering team, working with other teams to improve the product with new features and solve technical issues. Key responsibilities: - Worked closely with stakeholders to gather, understand, and prioritize requirements and define and manage the product backlog. - Collaborated with the product management team to add details to requirements and write user stories for new product features that would benefit more than 25,000 users. - Conducted market research and gathered customer feedback to compare Spring's product to competitors and suggest improvements that would be incorporated into the product roadmap. - Contributed to technical discussions with engineers, helped answer RFPs and RFIs, and participated in the sales process, resulting in new customers. - Demonstrated the ability to effectively collaborate with cross-functional engineering, design, and marketing teams. - Made data-driven decisions, collecting information about product usage and the potential benefit of adding new features. - Played a key role in managing big customer projects as part of the project management team. Here are a few examples of some developed features: - Make the product able to run in containers and create a deployment tool integrated with Azure. - Expose the data to customers on an Azure database so they can create their own reports based on it. - Support newer hash and cryptography algorithms to enhance security. - UI revamp on iOS and Android apps. - PowerBI dashboard to monitor the system's health. - Integration with the SalesForce platform.

In this position, I served three teams that worked both in developing a standard product and the customization of this standard product to a specific customer. I also helped a distributed team to work together to develop the same product. As Process Analyst and Scrum Master, I was responsible for evaluating the methods used by the teams to perform the many activities involved in software development and proposing ways to increase efficiency. I have acted to remove factors that decrease productivity and helped the development teams self-organize, cooperate, and communicate effectively. I ensured that the agile methodology was followed and contributed to the integration among the teams and other company areas. My team has adapted an approach to give personal feedback (the feedback canvas), and I acted as a facilitator in the process. I also received new developers, giving them a technical and functional overview of the product being developed and the processes we used. I have implemented and configured a new version of Atlassian Jira from scratch and acted as Jira administrator, providing the teams with a tool and a workflow that enable them to organize their work.

I worked in the R&D area to produce an always-evolving solution that allows users to perform tasks remotely (e.g., sales, retail activities, surveys, and others). I have experience working with .NET applications for Windows, web services, SQL Server databases, Mobilink/Ultralite databases, and iOS (Objective-C) applications. The main activities were: - Contribute to business requirements definition and detailing - Define technical solutions like database structure, application architecture, and user interface. - Create code to solve the business problem - Inspect the code produced by other developers to check if it meets quality standards - Create test plans for the functionalities - Develop unit tests - Write technical and functional documents - Provide support to users - Participate in the software release process - Collaborate as a member of a Scrum team - Train new team members