Simera Professional Key (SPK)

Marielena A

Panama

Customer Service Representative

$ 2,500/month

10 yrs exp

I'm looking for a remote job, that allows me to keeps a balance between job and life. Highly motivated for remote jobs. Love optimaze process and simplify them.

Skills

  • Agile Project Management
  • Big Data
  • Business Intelligence
  • Business Process Improvement
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • Event Management
  • HR Negotiation
  • Inventory Management
  • Market Research
  • Negotiation
  • Procurement
  • Product Management
  • Project Management
  • Purchasing
  • Quality Center
  • Retail
  • Sales Strategy
  • SAP
  • Vendor Management
  • Budget Management
  • Digital Project Management
  • Incident Management
  • Inventor
  • ISAP
  • Logistics Coordinator
  • Microsoft Office 365
  • Microsoft Office Suite
  • Power BI
  • Process Improvement Analysis
  • Production Management
  • Property Management
  • Sales Strategies
  • SOAP
  • Supply Chain Management
  • Web Traffic Analysis
  • SAP
  • Process Improvement
  • Business Intelligence Tools
  • Media Inventory Management
  • Bid Management
  • Legal Compliance

Marielena A

Panama

Customer Service Representative

$ 2,500 /month

10 yrs exp

I'm looking for a remote job, that allows me to keeps a balance between job and life. Highly motivated for remote jobs. Love optimaze process and simplify them.

Skills

  • Agile Project Management
  • Big Data
  • Business Intelligence
  • Business Process Improvement
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • Event Management
  • HR Negotiation
  • Inventory Management
  • Market Research
  • Negotiation
  • Procurement
  • Product Management
  • Project Management
  • Purchasing
  • Quality Center
  • Retail
  • Sales Strategy
  • SAP
  • Vendor Management
  • Budget Management
  • Digital Project Management
  • Incident Management
  • Inventor
  • ISAP
  • Logistics Coordinator
  • Microsoft Office 365
  • Microsoft Office Suite
  • Power BI
  • Process Improvement Analysis
  • Production Management
  • Property Management
  • Sales Strategies
  • SOAP
  • Supply Chain Management
  • Web Traffic Analysis
  • SAP
  • Process Improvement
  • Business Intelligence Tools
  • Media Inventory Management
  • Bid Management
  • Legal Compliance

Customer Service Representative

DIAGEO GUINNESS STOREHOUSE
June 2023 - March 2024

Assisted customers with purchases, returns, and managing claims, conducted floor merchandising and inventory, optimized display, and performed regular audits.

Processes and Operations Coordinator

REPRICO (FARMÁS)
January 2019 - April 2024

Ensured and audited the continuous flow of operations, devised and executed operational cost containment strategies, created positioning and sales strategies, verified compliance with legal requirements, coordinated logistics in home deliveries, and ensured the safety of the operation. Drew up and improved process manuals, inducted new recruits into the process manuals, made purchases of supplies and services, implemented the centralized purchasing process, and provided training in purchasing to the regents.

Processes and Operations Coordinator

REPRICO (FARMÁS)
January 2019 - April 2024

Managed the continuous flow of operations, implemented cost containment strategies, created positioning and sales strategies, and ensured legal compliance. Coordinated logistics in home deliveries and ensured operational safety. Also, drew up and improved process manuals and provided training in purchasing.

Purchasing and Operations Coordinator

BBB SHOES AND BOOTS
January 2016 - December 2018

Assisted the General Manager in purchasing activities, calculated Open to buy, analyzed reports in RETAILPRO, selected shoes based on style, season, and sales movement, reviewed proformas, analyzed scales for purchases by size, ensured budgeted estimates were met, and analyzed inventories, rotation, stock time, and arrival in the warehouse. Coordinated the purchase of supplies and services, followed up on general repairs, executed the quality control process for incoming merchandise, and prepared rebates and credit notes.

Purchasing and Operations Coordinator

BBB SHOES AND BOOTS
January 2016 - December 2018

Assisted the General Manager in purchasing and coordinated the purchase of supplies and services. Ensured compliance with legal requirements, coordinated logistics in home deliveries, and devised operational cost containment strategies.

Purchasing and Traffic Analyst

PEDERSEN FINE FOODS
January 2015 - December 2015

Managed food purchases abroad, maintained necessary traffic documentation for customs entry, made calculations based on projections and shelf life of foodstuffs, processed sanitary registrations, and managed the entry of invoices into the accounting system.

Purchasing and Traffic Analyst

PEDERSEN FINE FOODS
January 2015 - December 2015

Managed purchasing and traffic, maintained traffic documentation for customs entry, and conducted market research for food purchases abroad.

Operations and Industrial Safety Assistant (HS&E)

PROCTER AND GAMBLE PANAMA (OUTSOURCING - EULEN PANAMA)
June 2014 - October 2014

Managed the operations budget, tracked suppliers and invoices, updated and implemented new processes in maintenance, safety, housekeeping, and operations departments, ensured daily tours of production areas, inspected facilities and emergency response equipment, maintained the operation in accordance with safety, hygiene, and environmental regulations, delivered and controlled personal protective equipment for employees, provided induction to new suppliers on safety parameters, coordinated training programs for evacuation brigade members, and controlled overtime for industrial safety personnel.

Operations and Industrial Safety Assistant (HS&E)

PROCTER AND GAMBLE PANAMA (OUTSOURCING - EULEN PANAMA)
June 2014 - October 2014

Managed the operations budget, tracked suppliers and invoices, and updated processes in maintenance, safety, housekeeping, and operations. Ensured compliance with safety, hygiene, and environmental regulations.

Purchasing Agent

GRUPO UNIDOS POR EL CANAL
January 2014 - May 2014

Managed end-to-end procurement cycle, negotiated with national and international suppliers, handled and managed purchase orders, requisitions, and quotations until dispatch, and conducted market research for materials or heavy equipment.

Purchasing Agent

GRUPO UNIDOS POR EL CANAL
January 2014 - May 2014

Managed end-to-end procurement cycle, negotiated with suppliers, and conducted market research for materials and heavy equipment.

Customer Service Representative

DIAGEO GUINNESS STOREHOUSE

Assisted customers with purchases, returns, and claims. Managed floor merchandising, inventory, stock placement, and display optimization.

Smart Scores

Communication
80
Role Fit
90
Adaptability
90
Problem-solving
80

Smart Skills

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