Redesigned and implemented robust network architectures to meet specific operational needs, enhancing Petrocam's infrastructure reliability and scalability. Ensured uninterrupted operations by enhancing network reliability, scalability, and security measures. Utilized advanced data analysis techniques to derive actionable insights from operational data. Provided data-driven recommendations that significantly improved process efficiency and guided strategic business decisions. Delivered expert-level technical support for Microsoft 365 applications. Managed Microsoft Exchange Online environments. Administered Azure Active Directory services. Configured and customized Dynamics 365 applications. Implemented robust cybersecurity measures. Deployed and managed cybersecurity solutions. Administered Windows Server environments. Designed ITIL ISM and compliance process for the company.

Resolved office 365 and ProPlus suite configuration. Provided technical support for small business customers from various office 365 products and services. Helped customers with office 365 services & cases. Utilized Azure AD and/or powershell scripts to solve client needs. Provided technical support to Microsoft customer on a global platform for Microsoft 365, Microsoft Windows servers and clients.

Installed and configured network monitoring and diagnostic tools. Project managed the implementation of Fiber Cable laying for an Estate. Deployment of third-party Internet solutions to a Hotel. Assisted in the development and integration of new systems. Designed and implemented Information Security Management Systems (ISMS) for the organization. Conducted risk assessments, vulnerability assessments, and penetration testing. Configured and administered Huwaie/Microtik switches and routers.

Provided knowledge of Spectranet LTE network device and Third-party equipment in setup and configuration. Monitored network performance using diagnostic tools and resolved network issues. Managed technical escalations for key customers. Performed initial testing on equipment to verify proper installation and configuration. Communicated effectively with management and customers. Worked with customer/Sales personnel to plan and engineer network equipment setup and deployments. Proactively reached out to users with devices that are not performing optimally. Provided assistance to the training new team members on developing Technical skill in problem solution. Provided Technical information/support to my Supervisor and Manager on network issues. Coached others to improve performance.

Took charge of a multi-million naira system integration. Managed and won bid and project for six-figure project definition and designed phases of project commencement. Led a team of technical staff through defining the requirements for several support applications. Project managed the implementation of IT infrastructure relocation distribution centre. Conducted user training sessions. Configured and administered CISCO switches and routers. Managed and maintained Microsoft Windows servers and clients.

Assisted with resources for training at the Teacher Resource Centre. Troubleshooting/repair of systems and printers at the Teacher Resource Centre. Assisted with repairs and maintenance of systems & printers at SUBEB.

Designed and implemented new helpdesk call logging systems and procedures. Managed multi-location data center serves and equipment. Supervised 2 network engineers and provided training and technical support. Implemented a new data recovery plan. Day to day management of various servers at various locations.

Relocated the network and office equipment including phone services resulting in a 50% cost reduction. Provided database training in the companies head office for the sales teams. Implemented, Planned and designed the network architecture for major clients' head office. Produced detailed training documentation which aided a new system installation that was distributed to all staff members.