A 2 month project to support the client (3s Health Canada + Oracle) and their end users through a period of change as they begin using a new employee portal. Providing support directly to Deloitte's Client Employees, answering general inquiries, providing navigation assistance and creating cases to appropriate resources, all tied together with exemplary customer service. Achievements: I helped the employees with their payslips, payment methods, payroll inquiries, update personal information, view accrual balances, employment verification letters and more. Recognition from my leaders in Canada and Chile, as well as from the end client, for the quality of my work.

BUSINESS EXECUTIVE| January 2023 - October 2023 Prospected leads that fit the criteria for sales target. Organised on-site commercial visits and delivered effective presentations of our services. Closed new clients and expanded the portfolio in Factoring and Pronto Pago (early payment). Developed and maintained strong relationships with current and potential clients. COMMERCIAL ASSISTANT | June 2022 - December 2022 Provided administrative support to commercial executives. Use of tools like Hubspot and Trello. Coordinated commercial operations across different areas (collections, legal, and operations). Presented weekly results to the commercial manager. • Achievements: I was quickly promoted from the position of Assistant to Executive. Consistently met commercial goals, rapidly advancing within the company and ranking among the top sales performers. Achieved an average 25% growth in the client portfolio, managing 20 to 45 clients monthly with an average flow of 650 million pesos.

- Managed a natural food store specialised in vegan, gluten-free, keto, and organic products. - Designed business plans, conducted market analysis, and established the store with legal and accounting support. - Assisted in marketing strategy, social media, and customer retention efforts. - Oversaw purchasing, inventory management, pricing updates, supervised sales staff, and prepared monthly sales reports for partners, tracking key performance indicators. Achievements: Successfully created and consolidated the business, achieving break-even within 6 months and an average annual growth of 35%.

- Support the General Manager in identifying business opportunities for innovative projects with social or environmental impact. - Created business plans and prepared meetings with stakeholders for project launches. - Provided administrative support to project leaders, including financing requirements, partner reporting, and performance indicator tracking using Excel. Achievements: Contributed to the creation of 2 impactful business projects. The first was a catering company for events with employees in professional integration. The second was a sustainable mobility company in the Nord Pas de Calais region, France.

- Consolidated balance sheet and income statement databases for private banks using advanced Excel formulas. - Managed estimates for quarterly GDP calculations. - Prepared quarterly reports on the analysis of the financial sector’s behaviour in Venezuela. Achievements: Started my professional career with 5 years of experience at one of my country’s most recognized institutions. Received continuous positive evaluations from supervisors and consistently fulfilled my responsibilities within the macroeconomic accounts team in the financial sector.