Dynamic Business Development Representative with a proven track record in B2B lead generation and appointment setting. Skilled in multi-channel outreach (cold calls, email, social media) and CRM management to consistently exceed sales targets and contribute to significant revenue growth for diverse clients in over 60 countries.

Managed the entire sales cycle, including initial outreach, lead qualification, product demonstrations, deal closure, and post-sale software implementation using Hubspot CRM to streamline processes and track customer interactions. Proactively handled client relationships, ensuring a consultative sales approach that addressed client needs and delivered customized solutions.

Responsible for lead generation and prospect outreach in a B2B process for an AI company specializing in AI agents. Used platforms like Apollo and Kaspr for prospecting, optimizing the process and enhancing outreach efforts. Conducted thorough research to understand sector-specific challenges and tailor outreach strategies effectively.

Drove sales growth, conducted product demonstrations, and managed appointment-setting through phone calls and email marketing. Focused on showcasing AI application value through engaging demos tailored to client needs and highlighting key features.

Generated leads using LinkedIn, established initial conversations with prospects, scheduled calls with sales department, guided prospects through 1-1 calls to show services and close deals. Developed production and audiovisual editing of company podcast, promotion, content, and provided virtual assistance for clients.

Within the marketing and sales department, I have fulfilled the functions of generating leads using platforms like LinkedIn, establishing initial conversations with prospects and scheduling calls directly with the sales department. Also, I had the opportunity to guide these prospect through 1 to 1 calls in order to show our services and close the deals. Within the sale team we managed a monthly KPI of 40 clients per month, in an average of 7 to 10 clients for each representative, and in addition, in the lead generation role I created around 40 to 60 leads per month, this divided between warm and cold leads. Some of the CRM and prospecting tools that I have been using are Hubspot, Monday, Salesforce, Clickup, Apollo, Kaspr. Also I developed the production and audiovisual editing of the company's podcast, promotion and content for the same and virtual assistance for clients.

Reviewed renewal information from policies, followed up on payments and billing status, provided information regarding expiring terms and reminders to customers, collected missing information via call, chat, and email from insurance companies to provide accurate information to customers.

Ensured user satisfaction by promptly addressing website requirements and providing comprehensive follow-up on technical issues associated with IP addresses. Managed and approved documentation for claims and complaints, ensuring efficient resolution and maintaining high service standards.

Reviewed information of demands to be delivered to legal team, checked numbers and policy statements for patients and demands, sent claims to legal team and insurance companies as appropriate, ensured proper legal assistance.

Provided customer service, followed up on customer orders, communicated updates from website to customers.

Reviewed transcripts from doctors after telemedicine appointments to confirm correctness before sending to pharmacies. Communicated and monitored news and issues from insurance companies, doctors, and pharmacies through CRM and ticket system. Developed system for new affiliates with medical products and tested before manager approval.