Simera Professional Key (SPK)

Gilbert H

Nicaragua

B2B Senior Sales Account Executive

$ 1,800/month

10+ yrs exp

With over 15 years of experience in the BPO industry, I have built a diverse skill set across customer service, sales, and business development. I began my career as a Customer Service and Support Representative before advancing into roles in insurance, customer retention, SDR, BDR, B2B chat support, digital marketing, and most recently as a Senior B2B Sales Account Executive. Throughout my career, I have consistently demonstrated a strong commitment to exceeding KPIs, driving revenue growth,…

Skills

  • Agile Project Management
  • Cold Calling
  • Critical Thinking
  • Customer Service
  • Customer Support
  • Product Management
  • Software As A Service ( SaaS )
  • Team Management
  • Teamwork
  • Time Management
  • Account Executive
  • B2B Sales
  • CRM
  • Email/Chat
  • Insurance
  • Digital Marketer

Gilbert H

Nicaragua

B2B Senior Sales Account Executive

$ 1,800 /month

10+ yrs exp

Intro Video

With over 15 years of experience in the BPO industry, I have built a diverse skill set across customer service, sales, and business development. I began my career as a Customer Service and Support Representative before advancing into roles in insurance, customer retention, SDR, BDR, B2B chat support, digital marketing, and most recently as a Senior B2B Sales Account Executive. Throughout my career, I have consistently demonstrated a strong commitment to exceeding KPIs, driving revenue growth,…

Skills

  • Agile Project Management
  • Cold Calling
  • Critical Thinking
  • Customer Service
  • Customer Support
  • Product Management
  • Software As A Service ( SaaS )
  • Team Management
  • Teamwork
  • Time Management
  • Account Executive
  • B2B Sales
  • CRM
  • Email/Chat
  • Insurance
  • Digital Marketer

B2B Senior Sales Account Executive

Concentrix - Vonage Business
March 2018 - April 2024

* I started as a SDR&BDR out reaching leads to get them qualify for the AEs to closed the sales. * Then I was promoted as a full-cycle chat AE(Qualifying & closing sales). * More over I was promoted as an Senior Sales AE, Closing sales, doing Demos & pipelines follow-up. * Was rewarded in various occasion employee of the month

Sales, Insurrance

SITEL - Choice Hotel / Equifax.
June 2015 - March 2018

* Did front desk Specialist, taking booking and modification of reservation. * Was rewarded in various occasion employee of the month. *In the same business I was transferred to Equifax to do insurance by selling various package and update documents by email or chat.

Customer Service / Support

Accedo Technologies / Target-Retail
January 2011 - January 2015

* Use to managed replacements, place order, track package, check GC & CC balance, take CC payment and guest relation. * Also I used to mentor a lot of the new team member for 1-2 months.

Smart Scores

Communication
80
Role Fit
95
Adaptability
90
Problem-solving
90

Smart Skills

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