Provided primary customer support to internal and external customers. Offered advice and assistance to customers, paying attention to special needs or wants. Responded to customer requests for products, services. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Received payments.

Managed event logistics and operations. Performed event coordination for larger parties and gatherings. Coordinated schedules and timelines for events. Managed administrative logistics of events planning, event booking, and event promotions. Inspected event facilities to confirm conformance to customer requirements. Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues. Developed post-event reports to determine effectiveness of each event.