Attended to guests' immediate requests, providing prompt and personalized solutions. Managed special requests and resolved operational issues within the hotel. Coordinated events and ensured smooth execution. Delivered exceptional personalized service to guests. Check Ins – Check outs

Efficiently resolved issues and offered personalized attention to international clients. Designed and created newsletters in English, ensuring effective and engaging communication. Managed receipt and dispatch of critical documents with precision and confidentiality. Administered billing systems and digital platforms (Point2, WordPress, iContact). Coordinated and managed relationships with clients and agents, optimizing satisfaction and productivity. Provided exceptional customer service both in person and through social media. Listings manager

In charge of the inventory area. Managed petty cash. Dispensed prescriptions. Customer service.