Farmacia Apolo
June 2011 - May 2014
Farmacia Apolo / Chemist Apolo
Montevideo, Uruguay, Latin America
I was in charge of B2C relationships: Face to face customer service & sales, for our Family-Owned Chemist in Montevideo, Uruguay, Latin America. I sold prescription medications, over-the-counter medications, & kiosk items.
■ IN YEAR 1:
I increased our sales by 10% in the first year, thanks to re-designing our store's shelves to re-direct attention to more important physical products. I was 17 years old, & just learning about how supermarkets are designed to catch & direct attention to high-margin products first.
■ IN YEAR 2: I learned about the buying process, re-stocking our medications & kiosk inventory. & I implemented the first marketing system of the company via Facebook Ads, thanks to it, we increased our sales 22% in the second year.
■ IN YEAR 3: We added 5 new brands of baby & adult diapers. Sales increased by 30%.
I also used to take our own truck & trailer to the wholesale seller in the city center, where I paid for the order that I had made over the phone, to then go & receive the physical order of diapers, stack them on pallets, secure them with ropes, & then inspect & organize them in the company's warehouse.
I finalized this position in June 2014 & the Family exited in 2018.