Helping users with travel and expenses reports according to company and country policies. Providing assistance through inbound calls and chats in three languages.

Fraud prevention and review details to ensure secure purchases for customers and the company.

Providing customer service in Spanish, managing information, sending claims, and providing resolutions to customers.

Providing technical support in Portuguese, managing user access, creating system accounts, and following up service requests and incident tickets.

Providing support with money transfers, receiving calls in Spanish, Portuguese, and English, and assisting in the resolution of system issues.

Posting invoices in SAP and performing administrative duties.

Performed cashier and customer service tasks.

Performed various bank transactions.