Simera Professional Key (SPK)

Christian H

Chile

Administrative Assistant and Data Research

$ 1,900/month

8 yrs exp

Virtual assistant with 2 years of cross-functional administrative experience and 5 years in customer care. Specialized in data research, CRM management, and lead generation. Highly proficient in utilizing web scraping tools, AI implementation, and large-scale database organization to drive strategic outreach and market analysis. My expertise also includes calendaring, social media management, content creation, Email and SMS campaigns, customer service, sales, and technical support via inbound an…

Skills

  • Customer Service
  • Sales
  • Technical Support
  • Administrative Assistance
  • Canva
  • Canvas
  • CapCut
  • Data Research
  • Email/Chat
  • Google Workspace
  • Inbound Sales
  • Inbound/Outbound Calling
  • Marketing
  • Outbound Sales
  • Paid Media Management
  • Social Media Management
  • Tech Support
  • Virtual Assistance
  • Troubleshooting and Support
  • Creative Problem Solving
  • Complaint Resolution
  • Database Entry
  • Customer Relationship Management (CRM)
  • Graphic Design Software (e.g., Adobe Creative Suite)
  • Excel
  • PowerPoint
  • Email Etiquette
  • Email Management
  • Administrative Support
  • Real Estate Market Knowledge
  • Market Sizing
  • IT and Technical Support
  • Customer service skills
  • Bilingual communication (English, Spanish)
  • Prompt engineering
  • Customer Service Rep
  • technical sales support
  • Audiovisual Production and Video Editing
  • Customer Service Chat
  • Customer Service
  • Customer services
  • Email and SMS Marketing
  • Content Creation & Social Media Management
  • photoshop
  • Google Workspace Suite
  • ChatGPT Prompt Engineering
  • Googleworkspace
  • Cold Calling / Lead Generation
  • administrative assistant
  • Chat, Email, and Call Support
  • datta
  • Client Experience & Customer Service
  • Generative AI (Prompt Engineering)
  • Use of IA Tools (GPT, Gemini, n8n, Claude)
  • Process Engineering

Christian H

Chile

Administrative Assistant and Data Research

$ 1,900 /month

Part Time: $ 1,150/month

8 yrs exp

Virtual assistant with 2 years of cross-functional administrative experience and 5 years in customer care. Specialized in data research, CRM management, and lead generation. Highly proficient in utilizing web scraping tools, AI implementation, and large-scale database organization to drive strategic outreach and market analysis. My expertise also includes calendaring, social media management, content creation, Email and SMS campaigns, customer service, sales, and technical support via inbound an…

Skills

  • Customer Service
  • Sales
  • Technical Support
  • Administrative Assistance
  • Canva
  • Canvas
  • CapCut
  • Data Research
  • Email/Chat
  • Google Workspace
  • Inbound Sales
  • Inbound/Outbound Calling
  • Marketing
  • Outbound Sales
  • Paid Media Management
  • Social Media Management
  • Tech Support
  • Virtual Assistance
  • Troubleshooting and Support
  • Creative Problem Solving
  • Complaint Resolution
  • Database Entry
  • Customer Relationship Management (CRM)
  • Graphic Design Software (e.g., Adobe Creative Suite)
  • Excel
  • PowerPoint
  • Email Etiquette
  • Email Management
  • Administrative Support
  • Real Estate Market Knowledge
  • Market Sizing
  • IT and Technical Support
  • Customer service skills
  • Bilingual communication (English, Spanish)
  • Prompt engineering
  • Customer Service Rep
  • technical sales support
  • Audiovisual Production and Video Editing
  • Customer Service Chat
  • Customer Service
  • Customer services
  • Email and SMS Marketing
  • Content Creation & Social Media Management
  • photoshop
  • Google Workspace Suite
  • ChatGPT Prompt Engineering
  • Googleworkspace
  • Cold Calling / Lead Generation
  • administrative assistant
  • Chat, Email, and Call Support
  • datta
  • Client Experience & Customer Service
  • Generative AI (Prompt Engineering)
  • Use of IA Tools (GPT, Gemini, n8n, Claude)
  • Process Engineering

Administrative Assistant and Data Research

Rental Beast
December 2023 - May 2026

Managed comprehensive administrative workflows and CRM databases by extracting and verifying extensive contact lists of high-net-worth real estate professionals. I utilized Gemini Pro and advanced prompt engineering to structure raw data, which streamlined our lead generation and multi-channel outreach campaigns. Additionally, I handled property-related data entries across various real estate platforms, ensuring all client portfolios and tracking records remained completely accurate and up-to-date.

Multi-line Agent (Email and voice channels)

Blackhawk Network Services
October 2022 - November 2023

I provided customer service for One4all, a company based in the UK which specializes in gift cards. I did card activation, replacement of defective cards, technical support, compensation, as well as order generation, and tracking.

Customer Service and Technical Support Agent

Telus International
July 2019 - March 2021

Customer Service, Sales and Retentions Agent

Focus El Salvador
October 2016 - July 2019

Smart Scores

Communication
90
Role Fit
80
Adaptability
80
Problem-solving
90

Smart Skills

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