Provide real-time spoken interpretation from Spanish to English and vice versa. Topics: Medical, Legal, Business and Community Services.

Hiring Journey Lead • Supervise the Hiring Journey team and ensure goal attainment. • Provide viable candidates for internal positions within the company. • Develop new processes to enhance company efficiency significantly. Hiring Partner • Responsible for the onboarding process and documentation reception of each new employee until their start date. • Schedule and follow up with the new employee during their initial steps. • Provide ongoing support and serve as the focal point for the new employee. Workforce Planning Analyst • Work as the focal point for candidates within the company. • Provide highly viable staffing candidates for their processes. • Coordinate interviews between interviewers and candidates. Staffing Specialist • Fill vacancies as quickly as possible with the best-proposed candidates. • Complete or validate information requested by Staffing Specialists (Team Clients). • Update CVs and maintain organized control of all assigned candidates and vacancies.

Global Learning & Development Lead • Evaluated individual and organizational development needs. • Developed and implemented learning strategies and programs. • Designed e-learning courses, career plans, workshops, and other company-wide initiatives. • Assessed the success of development plans and helped employees make the most of learning opportunities. • Assisted managers in developing their team members through career pathing. • Hired and oversaw training and L&D Specialists. National Training Coordinator • Ensured the development of the business strategy in aspects of training through tasks that required initiatives to solve problems, make decisions, or recommendations. • Provided PMs / Clients / CM metrics of analysis and reports on effectiveness before and after trainings. • Generated strategic alliances with expert partners in the business and/or subject to evaluate, customize, and nurture the training service according to current and future needs. • Participated in or led strategic meetings of the project to detect training needs or team development in the projects. • Played the role of Represent Marco Marketing OutHouse. (This sentence seems incomplete or unclear; please review and provide more context if needed.)

MARKETING ALTERNO: Business & Trade Marketing Manager • Led management, coordination and supervision of the operations of HTC Peru. • Analyzed results and projected growth of the operation according to quarterly Budget. • Kept track of inventory to avoid stock outs. • Oversaw homologation of handsets after new products launch. • Played the role of Brand ambassador and worked out actions along with the PR agency. • Followed up on agency's trade marketing activities. • Coordinated and reviewed upselling with the B2B corporate sales representative. BIXUP S.A.: Trade-Marketing Supervisor • Supervised the performance of 30+ sales reps in POS and display merchandisers. • Reduced staff turnover and significantly reduced the sales reps' learning curve. • Analyzed competition and created benchmark tactics to improve performance. • Maintained control of inventory stock, including weekly and monthly projections. • Created and updated reports and briefs on sales and performance for Bixup’s Commercial Management and HTC Marketing Management. Master Trainer • Managed the Training Budget. • Led one-on-one product training, AndroidOS, mobile connectivity, tech support, and homologation. • Additionally, created reports and briefs for HTC Marketing Management. BRIGHTSTAR PERU S.R.L.: Trainer • Trained and coached new and senior sales reps in HTC product and settings, Customer Service, and sales motivation, as well as reinforced knowledge in Android OS, updates, mobile connectivity, tech support, and homologation. • Coordinated large training sessions for the phone Carrier sales associates, supervisors, coordinators of retail, distribution sites, and Service Centers. • Created reports and briefs for HTC Marketing Management.

NEXXLINX PERÚ S.A.C.: Quality Control Analyst • Analyzed quality of sales and non-sales calls according to client's standards. • Provided feedback to the team and 1 on 1; also on leadership, sales and motivation techniques. • Created customized goals and strategy based on objectives and KPIs. • Created reports based on goals and achievements for the Board, Management and coordinators, as requested. TNT CONSULTING S.A.C.: Bilingual Lead Generation & Sales Representative • Generated Leads and made sales for monthly subscriptions in the U.S. market. • Requested credit, debit, gift or prepaid card info to process sales. Bilingual Vehicle Upgrade Representative • Made appointments for vehicle upgrades for U.S. citizens. Bilingual Charity Service Representative • Requested donations in Calgary and Edmonton (Canada) and confirmed them.

TELLUS INVESTMENT LATINOAMÉRICA S.A.C.: General Coordinator of Service Quality and Training • Oversaw all quality and training operation: supervisors of QA agents and trainers (both inbound and outbound, in different services) • Led continuing training for the entire team in leadership, motivation, and selling techniques • Created plans and strategies based on objectives. • Updated briefs and reports on goals and KPIs for the Operations and HR Management departments. Training and Institutional Image Coordinator • Coordinated and supervised all trainers and training sessions, including new staff training. • Oversaw the company’s institutional image. TELLUS PERÚ S.A.C.: Training Coordinator • Coordinated with internal and external clients on processes and evaluations of training sessions. • Created reports and briefs, including graphs and charts. Senior Training Supervisor • Oversaw and managed training plans and coaching sessions. • Worked based on planning, goals and achievements. Special Services Trainer • Trained the new and senior tech support agents on updates and settings of Blackberry, iPhone and Android Operation Systems, mobile broadband, connectivity, help desk and tech support. • Created reports and briefs for the Operations and Training departments. • Managed to reduce the learning curve of new agents from 3 months to 1 was achieved. Inbound Trainer • Conducted weekly briefing sessions for Customer Service agents on product and Service updates. Customer Service