Reduction of indebtedness by 5% compared to the year 2020. Implemented a successful business strategy through social media due to the pandemic preventing in-person sales. Managing general management documents to ensure audit department requirements. Provided administrative support to a team of remote professionals, including managing calendars, scheduling meetings, and coordinating travel arrangements. Handled email correspondence and responded to inquiries in a timely and professional manner. Handled phone calls from internal and external clients to ensure proper service. Invoicing, supplier management, customer and supplier database management, customer service, inventory reporting, and accounts receivable control. Assisted with research tasks, data entry, and document preparation as needed. Collaborated with team members to ensure smooth communication and workflow processes.

Increased medical equipment sales by 10% in 2012 compared to 2013. Reduced indebtedness by 10% compared to the year 2012. Introduced a post-sale strategy that led to a 10% increase in revenue. Billing and sales of respiratory disease equipment. Interacted with customers via phone, email, and live chat to address inquiries, resolve issues, and provide product support. Initiated the implementation of robust processes in the areas of quality, finance, and sales to provide better products and services, as well as to improve profitability. Implemented strategies for supplier payment and collection, inventory verification, and warehouse management. Profitability analysis in collaboration with the sales department. Managing general management documents to ensure audit department requirements. Prepared the monthly agenda to meet meeting scheduling. Optimized the process of handling phone calls from internal and external clients to ensure proper service.