Simera Professional Key (SPK)

Kelin G

Nicaragua

Sales Development Representative

$ 1,800/month

10+ yrs exp

Skills

  • Account Management
  • Communications
  • Game Development
  • iOS Development
  • Multitasking
  • Sales
  • Salesforce
  • Social Media
  • Software Development
  • Telecommunications
  • Web Development
  • CRM
  • Key Account Management
  • Microsoft Teams
  • Strategy Development
  • Training and Coaching
  • Wed Development
  • Communication
  • Excel

Kelin G

Nicaragua

Sales Development Representative

$ 1,800 /month

10+ yrs exp

Skills

  • Account Management
  • Communications
  • Game Development
  • iOS Development
  • Multitasking
  • Sales
  • Salesforce
  • Social Media
  • Software Development
  • Telecommunications
  • Web Development
  • CRM
  • Key Account Management
  • Microsoft Teams
  • Strategy Development
  • Training and Coaching
  • Wed Development
  • Communication
  • Excel

Sales Development Representative

Concentrix
March 2023 - May 2024

Generation leads, Research, track, and Contact prospects to qualify leads. Setting appointment setter, make outgoing calls to develop new business, Direct email marketing to key clients and prospects, and Create leads from scratch by Google hunting or using different social media apps. Over 1 years and half cold calling. I am a tenacious, determined, professional, and hardworking employee with skills, experience, and qualifications to match the job descriptions. With 9 Years of experience in various industries, I have honed my Sales skills, Building rapport, Rejection resistance, and Qualifications of leads for different companies. One of my proudest achievements was the fast work flexibility and adaptability process in my last role, improving the efficiency and collaboration team. I was able to generate more than 65% conversion rate sales, and I shared different techniques and approaches with my team members to reach targets every week. I will be pleased to bring my expertise to this role and contribute to your team’s success.

Sales Development Inbound and OB

Vonage Business
January 2023 - January 2024

Responsible for making or receiving more than 80 calls, converting 75% of prospects on qualifying customer, interacting with business owners. Data Analyst, improving business to increase productivity and success.

Telesales Agents, BDC

Great health Works
January 2019 - present

Responsible to find customer needs understanding and creating more revenue, trust and long-lasting bounds.

Account Management- Retention

Concentrix Nicaragua, Convergys
January 2019 - present

Responsible for account management and retention.

Telesales Consumer Customer

Concentrix/Convergys
August 2017 - March 2023

Customer relationship management, Understanding customer needs, Closing sales and achieving quotas, Preparing contracts, Educating consumers on product features. I have more than 6 years of experience working as a Sales Representative where I worked mainly with existing customers offering services education and benefits they have with the products they have available.

Subject Mater Expert Team improver

Stream Global Service
January 2017 - present

Support to customer service with multiples devices, programs and computer.

Sales Agent BDR

Tmobile
January 2017 - January 2022

Sales representative for a telecommunication company, responsible for finding customer needs and creating the best customer experience.

Customer Service

Stream/Convergys
January 2014 - March 2017

Handling customer complaints, processing billings, Resolving highly technical problems, Asking for customer feedback, and onboarding support. Over three years in my roles as a customer service agent, I have had the opportunity to work resolving technical issues for a telecommunication company, I was helping with billing inquiries, and processing payments mainly, and when customers acquired new devices I provided support creating accounts and activating devices.

Smart Scores

Communication
90
Role Fit
90
Adaptability
85
Problem-solving
80

Smart Skills

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