Simera Professional Key (SPK)

Facundo D

Uruguay

Customer Service Representative

$ 1,730/month

2 yrs exp

I'm Facundo, a 27 years old person who is constantly learning and enjoying opportunities. I have 3 core values that represents me and those are, respect, loyalty and commitment. Also I love to lift weights, play the guitar and play videogames

Skills

  • Adaptability
  • Communications
  • Customer Service
  • IT Management
  • Problem Solving
  • Talent Management
  • Team Management
  • Team Player
  • Teamwork
  • Time Management
  • ATS Management
  • Consultancy
  • Consulting Services
  • Microsoft Dynamics
  • Service Now
  • ServiceNow
  • TeamWorks
  • Communication
  • Communication Skills
  • Problem-Solving
  • Bid Management

Facundo D

Uruguay

Customer Service Representative

$ 1,730 /month

2 yrs exp

I'm Facundo, a 27 years old person who is constantly learning and enjoying opportunities. I have 3 core values that represents me and those are, respect, loyalty and commitment. Also I love to lift weights, play the guitar and play videogames

Skills

  • Adaptability
  • Communications
  • Customer Service
  • IT Management
  • Problem Solving
  • Talent Management
  • Team Management
  • Team Player
  • Teamwork
  • Time Management
  • ATS Management
  • Consultancy
  • Consulting Services
  • Microsoft Dynamics
  • Service Now
  • ServiceNow
  • TeamWorks
  • Communication
  • Communication Skills
  • Problem-Solving
  • Bid Management

Customer Service Representative

Gilson Software Company
July 2020 - January 2021

I worked at CWQ from home. The role involved connecting people around the SQ3 to the housing authorities maintenance system that Gilson provides for different housings. I served as the bridge between tenants and technicians using phone and email channels. In addition to this task, I was also a part of the Quality Control team.

Customer support engineer

Tata Consultancy Services
February 2020 - August 2021

During this experience, I was entrusted with the Microsoft project, where my responsibilities involved delivering technical support for a specific product to highly esteemed clients. The tasks ranged from occasional challenges to more routine ones. Ultimately, I believe I performed admirably in this role. Some of the tasks we handled included mailbox resets, merge of SQL/MySQL/ MS, and work on cloud and JQ exchange.

Live monitoring

Sportradar
January 2020 - June 2020

I had to monitor multiple matches from different sports for the company. Each match had its own methodology to be tracked, and at the start, it was a true challenge that I learned quickly.

Junior graphic designer

Ahorro y compras
October 2019 - December 2019

This was a relatively brief tenure during my early career as a Junior Graphic Designer and Community Manager simultaneously. My main responsibility was to conceive and craft advertisements for various small businesses, enhancing their visibility and recognition across social media platforms.

Smart Scores

Communication
70
Role Fit
80
Adaptability
80
Problem-solving
80

Smart Skills

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