Simera Professional Key (SPK)

Tornike K

Georgia

Account Manager

$4,100-$5,100/month

10 yrs exp

Highly skilled Account Manager with extensive experience in managing client relationships and driving business growth in diverse industries, including technology, intellectual property, and entrepreneurship support. Known for establishing and nurturing long-term relationships with clients, analyzing market trends, and identifying new business opportunities. Proven track record of successfully negotiating agreements, solving disputes, and fostering client satisfaction.

Skills

  • Adaptability
  • Communications
  • Helpdesk
  • Jira
  • Negotiation
  • Persuasion
  • Problem Solving
  • Team Management
  • Team Player
  • Time Management
  • Confluence
  • Microsoft Office 365
  • Microsoft Office Suite
  • Photography
  • Attention to Detail
  • Communication
  • Creative Problem Solving
  • Patience
  • Team Leadership
  • Problem-Solving

Tornike K

Georgia

Account Manager

$4,100-$5,100/month

10 yrs exp

Highly skilled Account Manager with extensive experience in managing client relationships and driving business growth in diverse industries, including technology, intellectual property, and entrepreneurship support. Known for establishing and nurturing long-term relationships with clients, analyzing market trends, and identifying new business opportunities. Proven track record of successfully negotiating agreements, solving disputes, and fostering client satisfaction.

Skills

  • Adaptability
  • Communications
  • Helpdesk
  • Jira
  • Negotiation
  • Persuasion
  • Problem Solving
  • Team Management
  • Team Player
  • Time Management
  • Confluence
  • Microsoft Office 365
  • Microsoft Office Suite
  • Photography
  • Attention to Detail
  • Communication
  • Creative Problem Solving
  • Patience
  • Team Leadership
  • Problem-Solving

Account Manager

SOFTSWISS
January 2023 - present

Establishing and developing strong long-term relationships with clients and key people on client’s side; Analyzing client’s business and client competitors’ projects to identify and propose new potential business developments opportunities to the client; Analyzing and tracking key projects metrics; Preparing reports and invoices; Identifying potential issues and problems client’s business may face in collaboration with client’s key people to propose solutions to solve them.

International Account Manager

Georgian Copyright Association
January 2020 - January 2023

Built and maintained relationships between GCA and similar foreign organizations, i.e. Collective Management Organizations; Involved in addressing inquiries, providing information, customer satisfaction, representation of local authors and clients in the international world of copyright; Negotiated bilateral agreements, including terms and conditions, company policy and legal requirements; Reached out to various foreign entities to build strong relationships and enthuse them in cooperating with us to foster local development and customer satisfaction; Solved disputes through negotiation, guaranteeing that none of the involved parties lack satisfaction; Researched international trends to foster local development in the field.

Client Support Manager

Innovations Lab
January 2019 - January 2020

Collaborated with a team at Central European University iLab, an entrepreneurship center to support start-ups in their entrepreneurial goals; Provided guidance to emerging start-ups to promote their software, helped them in developing their business ideas and strategies; Communicated with clients at all the stages of development, offered mid-process advice and resources to address their concerns; Researched and reached out to various foreign start-ups to establish cooperation; Sought new investors and represented my clients to establish partnership between them; Created networking opportunities for clients by organizing various events to connect them with industry professionals and investors; Conducted research and analysis on emerging trends and best practices in the world of software.

Project Manager

European Law Students' Association
January 2015 - January 2018

Built and maintained relationships with foreign ELSA representatives to cooperate in promoting different international projects; Played integral role in onboarding new members locally and supported their integration into the organization; Collected feedback from project members and local clients who supported the effective implementation of the projects; Guided foreign student groups in adapting the local environment and advocated for their interests within the organization; Created workshops, conferences, panel discussions and various project with my team.