• Contact and qualify potential customers (B2B). • Set appointments and follow up on leads. • Track progress toward meeting sales goals. • Stay up to date on market trends, competition, and industry developments. • Provide regular reports on sales activities and results to management. • Collaborate with the sales team to develop strategies for reaching sales targets. • Identify potential customers and generate new business opportunities for the company. • Use customer relationship management (CRM) software to manage leads and sales activities.

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. • Routing qualified opportunities to the appropriate sales executives for further development and closure • Understanding customer needs and requirements. • CRM management with decision makers by collecting qualified information and appointment coordination through our sales staff.

• Devising, implementing, and subsequently overseeing the implementation of concrete measures intended to accomplish monthly and quarterly targets. • Periodic examination and evaluation of biweekly and monthly business Key Performance Indicators for both internal and external stakeholders. • The careful selection and revision of development and onboarding plans for recently appointed mentors and supervisors. •

• Formulation and execution of initiatives aimed at improving employee performance to ensure the realization of goals. • Regulate compliance with the internal handbook by ensuring employees consistently fulfill all required courses as part of their routine. • Implementation of strategies aimed at achieving operational excellence through process enhancement