Simera Professional Key (SPK)

Cardine B

Jamaica

Loan sales Manager

$ 1,900-$ 2,000/month

7 yrs exp

Cardine Brown boasts an impressive eight years of experience in the Business Process Outsourcing (BPO) industry, excelling in customer service, sales, and management roles. Her extensive background has equipped her with a comprehensive understanding of client relations, sales strategies, and operational leadership. Cardine's adeptness in navigating the dynamic BPO environment has honed her skills in enhancing customer satisfaction, driving sales growth, and effectively managing teams. Her dedica…

Skills

  • Customer Service
  • B2B Sales
  • Attention to Detail
  • Communication
  • Sales Techniques
  • Creative Problem Solving

Cardine B

Jamaica

Loan sales Manager

$ 1,900-$ 2,000/month

7 yrs exp

Cardine Brown boasts an impressive eight years of experience in the Business Process Outsourcing (BPO) industry, excelling in customer service, sales, and management roles. Her extensive background has equipped her with a comprehensive understanding of client relations, sales strategies, and operational leadership. Cardine's adeptness in navigating the dynamic BPO environment has honed her skills in enhancing customer satisfaction, driving sales growth, and effectively managing teams. Her dedica…

Skills

  • Customer Service
  • B2B Sales
  • Attention to Detail
  • Communication
  • Sales Techniques
  • Creative Problem Solving

Loan sales Manager

Sutherland
January 2019 - December 2023

• I was a team manager for 18 associates. My job was to coach and develop the associates ensuing they pass all 8 metrics set by our client. I came up with deep dive questions to help with our sales tactics and this was shared among my team. We were able to see an 11% sales increase within 3 months.

Customer Service Representative

Sutherland Global Services
July 2018 - March 2022

Handles credit card transactions and placed orders for customers Performs Sales representative duties Provides customer support by phone Processes customer inquiries and resolving inquiries Tracks and documented requests

Sales Development Representative

Hinduju Global Solution (HGS)
January 2017 - April 2018

Handled credit card transaction Assisted customer and provided customer support by phone Processed customer inquiries and resolving inquiries Tracked and documented requests