Managing of technical cases, live help to customers, attending calls, reporting and handling of complaints. Guide of cancellation & operating systems and applications. Maintenance and monitoring of computer networks and systems. Logging the queries of customers.

Coordination and support of customers and their respective accounts, purchase guide and product acquisition, handling of complaints and returns.

Guidance and support of clients in the area of tourism, booking of stays in Europe, travel experiences and gastronomy. Handling of profiles, payment accounts and redirection of complaints and remarks.

Managing of technical cases, live help to customers, attending calls, reporting and handling of complaints. Guide of Installation & configuration of Eutelsat operating systems and applications. Maintenance and monitoring of computer networks and systems. Logging the queries of customers.

Coordination and management of photography sessions, clients portfolio (Airbnb, Booking, JustEat, UberEats). International communication support for the Hispanic, English, and French markets.

Investigation and redaction for the principal political section. Management of the redaction area of entertainment and cultural section. Interviews, photoshoots and elaboration of specific articles to political and cultural known people. Edition assistant for the digital version of the newspaper.

Redaction and investigation for the cultural and political sector. Interviews for a weekend magazine and development of articles of interest. Mapping and designing of templates for the newspaper. Photography shootings and management of picture database.