Simera Professional Key (SPK)

Felix A

Nicaragua

Lead Generation / Sales Development

$ 2,600-$ 2,700/month

10+ yrs exp

Dynamic and results-driven professional with extensive experience in executive assistance, project management, and sales coordination. With a proven ability to manage complex schedules, facilitate high-stakes meetings, and ensure seamless office operations, I am proficient in fast-paced environments that require meticulous organization and proactive problem-solving. My background in client relationship management showcases my ability to build and maintain strong, long-lasting partnerships, while…

Skills

  • Cold Calling
  • Sales
  • Salesforce
  • Software As A Service ( SaaS )
  • Appointment Setting
  • CRM Management
  • Resales
  • Retail Management
  • Slack
  • Zoho CRM
  • Monday
  • RingCentral
  • Airtable
  • HubSpot CRM
  • Lead Management
  • Communication Skills
  • Sales Prospecting
  • SaaS Sales
  • Hubstaff
  • Go High Level
  • filevine
  • CRM Platforms

Felix A

Nicaragua

Lead Generation / Sales Development

$ 2,600-$ 2,700/month

10+ yrs exp

Intro Video

Dynamic and results-driven professional with extensive experience in executive assistance, project management, and sales coordination. With a proven ability to manage complex schedules, facilitate high-stakes meetings, and ensure seamless office operations, I am proficient in fast-paced environments that require meticulous organization and proactive problem-solving. My background in client relationship management showcases my ability to build and maintain strong, long-lasting partnerships, while…

Skills

  • Cold Calling
  • Sales
  • Salesforce
  • Software As A Service ( SaaS )
  • Appointment Setting
  • CRM Management
  • Resales
  • Retail Management
  • Slack
  • Zoho CRM
  • Monday
  • RingCentral
  • Airtable
  • HubSpot CRM
  • Lead Management
  • Communication Skills
  • Sales Prospecting
  • SaaS Sales
  • Hubstaff
  • Go High Level
  • filevine
  • CRM Platforms

Lead Generation / Sales Development

Site App Pro
January 2024 - April 2025

I specialize in identifying and qualifying high-potential prospects to accelerate sales growth. My responsibilities include researching target accounts, initiating engagement through strategic calls and emails, and nurturing leads to move them through the sales funnel. I collaborate closely with marketing and sales teams to refine outreach tactics and exceed conversion goals. With strong communication skills, persistence, and expertise in CRM tools, I consistently deliver qualified leads that drive revenue. My focus is on building a robust pipeline that converts into long-term business success.

Virtual Executive Assistant

PNS: Provider Network solutions
June 2022 - May 2024

Efficient Calendar Management: Kept the executive's schedule organized and optimized, including arranging meetings, coordinating appointments, and managing travel arrangements, all while considering time zones and remote collaboration tools. Remote Meeting Support: Facilitated seamless virtual meetings by scheduling video conferences, setting up virtual meeting rooms, distributing agendas and materials in advance, and providing technical support during meetings to ensure smooth communication and collaboration. Remote Office Administration: Handled administrative tasks efficiently from a remote location, such as managing emails, drafting correspondence, preparing reports, and maintaining digital filing systems, using remote collaboration tools and cloud-based platforms to stay organized and productive. Effective Communication Liaison: Served as a primary point of contact for internal and external communications, filtering and prioritizing messages, responding to inquiries on behalf of the executive, and maintaining clear and timely communication channels with team members, clients, and stakeholders. Project Coordination and Support: Assisted with project management tasks, including coordinating deadlines, tracking project progress, organizing documents and resources, and providing administrative support to ensure projects stay on track and objectives are met, leveraging remote project management tools for efficient collaboration and communication.

Sales coordinator

JUCEBOX
August 2021 - June 2022

Client Relationship Management, keeps our clients happy. Being their go-to person for anything they need. Whether it's answering questions, providing updates, or just checking in to see how they're doing. Sales Pipeline Management by keeping those deals moving. We needed to stay on top of our sales pipeline, from prospecting to closing. That means tracking leads, following up on opportunities, and making sure nothing falls through the cracks. Proposal and Contract Preparation. Responsible for putting together killer proposals and contracts that showcase our services and convince clients to choose us. Collaboration with the Marketing Team. Worked closely with our marketing team to align our sales efforts with their strategies. Whether it's creating targeted campaigns or sharing feedback on what's resonating with clients. Performance Tracking and Reporting, keep track of our sales metrics, like conversion rates and revenue targets, and report on our progress.

Sales Coordinator

JUCEBOX
August 2020 - June 2022

Maintained client satisfaction by addressing needs and providing updates. Tracked leads and ensured timely follow-ups. Created persuasive proposals and contracts. Collaborated with marketing to align sales efforts and campaigns. Monitored sales metrics and reported progress.

Project Manager & Sales Manager

EQUIFAX
June 2016 - July 2020

Conveyed information clearly, listened actively, and adapted communication styles. Inspired and motivated team members, delegated tasks, and resolved conflicts. Developed project plans, set objectives, and created contingency plans. Prioritized tasks, allocated resources, and met deadlines. Identified issues, analyzed root causes, and developed solutions.

Project manager & Sales manager

EQUIFAX
June 2016 - July 2021

Effective Communication: Strong communication skills to convey information clearly and concisely to team members and clients. Active listening, articulate expression, and the ability to adapt communication styles to various audiences. Leadership: Inspired and motivated team members, delegated tasks effectively, and resolved conflicts. Provided guidance, direction, and support to ensure the project's success while fostering a collaborative and cohesive team environment. Strategic Planning: Strategic planning abilities to develop comprehensive project plans, set clear objectives, and outline actionable steps to achieve project goals. Analyzing risks, identifying dependencies, and creating contingency plans to mitigate potential obstacles. Time Management: Prioritized tasks, allocated resources efficiently, and met project deadlines. Adept at scheduling, tracking progress, and adjusting timelines as needed to ensure timely project delivery. Problem-Solving: Strong problem-solving skills to identify issues, analyze root causes, and develop effective solutions. Able to think critically, make informed decisions, and adapt quickly to unexpected challenges to keep the project on track.

Sales Development Representative (SDR)

EQUIFAX
July 2014 - June 2016

Engaged prospects and moved leads through the sales funnel. Ensured client satisfaction post-sale and identified service needs. Organized paperwork, presented proposals, and finalized contracts. Met or exceeded KPIs and sales targets, and optimized sales effectiveness.

SDR

EQUIFAX
July 2014 - June 2016

Built and nurtured a robust sales pipeline by continuously engaging with prospects, maintaining regular communication, and progressing leads through the sales funnel. Reached out to clients after sales were completed to evaluate satisfaction and determine immediate service requirements. Organized sales paperwork, presented proposals, and finalized contracts. Met or exceeded key performance indicators (KPIs) and sales targets established by the organization, such as lead generation quotas, conversion rates, and revenue objectives. Tracked and analyzed performance metrics to identify areas for improvement and implement strategies to optimize sales effectiveness.

Sales & Retention Representative

CRICKET
March 2010 - July 2014

Addressed customer needs and resolved concerns efficiently. Solved technical issues and complaints effectively. Provided tailored recommendations based on customer needs. Met call quality, handling time, and customer satisfaction targets. Identified opportunities to enhance customer experience with additional products or services.

Sales & retention representative

CRICKET
March 2010 - July 2014

Maintained customer satisfaction focused on addressing customer needs and resolving concerns. Quickly and efficiently resolved customer inquiries, complaints, or technical issues related to their phone service. Utilized effective problem-solving skills, product knowledge, and resources to address customer concerns and ensure a positive resolution to their issue. Offered advice to customers by paying attention to their needs or wants. Met or exceeded key performance metrics, such as call quality, average handling time, conversion rates, and customer satisfaction scores, as outlined by the phone company. Continuously monitored and improved performance to achieve and maintain high levels of productivity and effectiveness in retaining customers.

Smart Scores

Communication
90
Role Fit
90
Loyalty
75
Adaptability
90
Problem-solving
80

Smart Skills

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