Simera Professional Key (SPK)

Leonardo Q

Panama

Retention

$1,400-$1,600/month

10+ yrs exp

Skills

  • Agile Project Management
  • Customer Service
  • HR Negotiation
  • Human Resources
  • Inventory Management
  • IT Management
  • Negotiation
  • Product Management
  • Project Management
  • Sales
  • Sales Management
  • Stress Management
  • Talent Management
  • Team Management
  • Time Management
  • Vendor Management
  • ATS Management
  • Calendar Management
  • Digital Project Management
  • Domain Management
  • Financial Management
  • Funnel Management
  • Production Management
  • Property Management
  • Lead Management

Leonardo Q

Panama

Retention

$1,400-$1,600/month

10+ yrs exp

Skills

  • Agile Project Management
  • Customer Service
  • HR Negotiation
  • Human Resources
  • Inventory Management
  • IT Management
  • Negotiation
  • Product Management
  • Project Management
  • Sales
  • Sales Management
  • Stress Management
  • Talent Management
  • Team Management
  • Time Management
  • Vendor Management
  • ATS Management
  • Calendar Management
  • Digital Project Management
  • Domain Management
  • Financial Management
  • Funnel Management
  • Production Management
  • Property Management
  • Lead Management

Retention

Radius Global Solutions
February 2024 - present

Retention and collection department

Freelancer

HYPR Service
January 2024 - present

Training as a Cold Caller for Real Estate

Freelancer

1840 & Company
November 2023 - December 2023

Appointment Setting contract

Refill reminder program

Support Services Group
June 2023 - September 2023

Customer service for insurance members

Financial Specialist / Vendor Management / Order Entry

A360inc Panamá
March 2021 - March 2023

Invoices approval, Review customer fees, Contact vendors

Collections assistant

Banco Ficohsa Panamá
January 2017 - August 2017

Customer service, Credit restructuring

Agent – Swing Shift (4pm a 12mn)

eOutsource Solutions, Inc.
October 2016 - January 2017

Customer service – chat center, Sales of entertainment products

Special credits agents – Collecting department and Legal Department

Banco Universal, S. A.
November 2011 - May 2016

Customer service, Bank portfolio customer recovery and negotiation, Sale of recovered goods, Legal department operative and administrative

Collections agent – Leasing and consumer banking

Capital Bank, S. A.
August 2007 - August 2020

Bank portfolio, Customer recovery and negotiation, Sales of recovered vehicles, Vehicle transfers

Account manager – Over the phone Collection and Settlement

Citibank Panamá, S. A. (Banco Uno)
November 2005 - September 2008

Bank recovery outstanding debts, Creditor – debtor negotiations