Contact and assist Microsoft managers to get into Cloud Services and other Microsoft programs. Making outbound calls to Microsoft customers from a large database explaining benefits of new projects. Performed data analysis in order to achieve enrollment. Identifying customers’ needs, clarifying information, researching, and providing solutions. Contacting customers by email to make an appointment with specialist technicians.

Contact and assist Microsoft managers to get into Cloud Services and other Microsoft programs. Making outbound calls to Microsoft customers from a large database explaining benefits of new projects. Performed data analysis in order to achieve enrollment. Identifying customers’ needs, clarifying information, researching, and providing solutions. Contacting customers by email to make an appointment with specialist technicians.

Contact and assist Microsoft managers to get into Cloud Services and other Microsoft programs. Making outbound calls to Microsoft customers from a large database explaining benefits of new projects. Performing data analysis in order to achieve enrollment. Identifying customers’ needs, clarifying information, researching, and providing solutions. Contacting customers by email to make an appointment with specialist technicians.

Certified CS+/Regional Office Elite Email Advisor. Back office/ Phone support. Assisting Cisco Managers with Sales and Purchase Orders. Supporting daily project orientation and problem solving. Invoicing cross-functional partnerships. Primary contact for Cisco, partner, and client. Providing escalated Quote to Cash email/phone support to worldwide customers in regards to their Cisco orders, products, and configurations to accomplish goals inside their organization, in the most efficient manner.

Certified CS+/Regional Office Elite Email Advisor. Back office/ Phone support. Assisting Cisco Managers with Sales and Purchase Orders. Supporting daily project orientation and problem solving. Invoicing cross-functional partnerships. Primary contact for Cisco, partner, and client. Providing escalated Quote to Cash email/phone support to worldwide customers in regards to their Cisco orders, products, and configurations to accomplish goals inside their organization, in the most efficient manner.

Making outbound calls to students from a database offering the benefits of the institution. Performed data analysis in order to achieve enrollment. Face to face interviews with parents and students.

Making outbound calls to students from a database offering the benefits of the institution. Performing data analysis in order to achieve enrollment. Face to face interviews with parents and students.

Managing billing information, troubleshooting, and customer service. Making sales and promoting the services offered by the company. Identifying customers’ needs, clarifying information, researching every issue, and providing solutions.

Managing billing information. Managing large amounts of inbound and outbound calls in a timely manner. Identifying customers’ needs, clarifying information, researching every issue, and providing solutions.