Simera Professional Key (SPK)

Maria M

Guatemala

Key Account Manager

$ 3,200/month

10+ yrs exp

I am Maria Ximena Miralles Valenzuela, a seasoned professional with over 12 years of experience in business management, specializing in key account management, international sales B2C, B2B, inventory management, and HR administration. Currently working as a Key Account Manager at Masoal Holdings, S.A., I excel in managing customer accounts, developing and implementing sales strategies. With a Bachelor's degree in Business Administration from Universidad Panamericana, in Guatemala City. I bring …

Skills

  • Account Management
  • Customer Relationship Management
  • SAP
  • Teamwork
  • Administrative Assistance
  • Communication Skills

Maria M

Guatemala

Key Account Manager

$ 3,200 /month

10+ yrs exp

I am Maria Ximena Miralles Valenzuela, a seasoned professional with over 12 years of experience in business management, specializing in key account management, international sales B2C, B2B, inventory management, and HR administration. Currently working as a Key Account Manager at Masoal Holdings, S.A., I excel in managing customer accounts, developing and implementing sales strategies. With a Bachelor's degree in Business Administration from Universidad Panamericana, in Guatemala City. I bring …

Skills

  • Account Management
  • Customer Relationship Management
  • SAP
  • Teamwork
  • Administrative Assistance
  • Communication Skills

Key Account Manager

Masoal Holdings, S.A.
August 2022 - present

Manage customer accounts, build relationships, and identify new business opportunities. Develop and maintain sales reports to track progress and identify areas for improvement. Provide exceptional customer service by responding to customer inquiries, resolving issues, and providing product information. Develop and implement sales strategies that result in meeting and exceeding revenue targets. Successfully manage sales and distribution channels for international markets, generating annual revenues of $1 million. Developed and implemented effective sales and marketing strategies to expand customer base and increase sales volume by 15%. Coordinated logistics and shipping processes to ensure timely delivery of orders and customer satisfaction. Collaborated with cross-functional teams to develop new product offerings and improve customer experience through strategies to optimize inventory levels and minimize stockouts. Coordinated recruitment activities, including posting job ads, scheduling interviews, and conducting background checks, resulting in a 50% increase in qualified candidate applications. Assisted in the coordination of employee benefits programs: sales commission plan and employee discounts.

Commercial & Visual Merchandising Support | Cashier | HR Administrative Assistant

Alessa Jewelry
June 2015 - October 2021

Implement visual merchandising strategies, enhancing the customer experience. Manage the product assortment, ensuring the right products are in the right place at the right time. Demonstrated ability to handle cash, credit, and debit transactions accurately and efficiently. Skilled in resolving customer complaints and issues in a professional and timely manner.

HR Administrative Assistant

Mango (MNG)
December 2010 - June 2015

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
80

Smart Skills

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