Commercial management of assigned accounts, including new and existing clients. Service and support in all customer operational processes. Hunter activities for new businesses in the Central and Southern regions of the country. Constant support to the Engineering, Operation, and Maintenance departments regarding current and new customer operations. Advising clients on business growth, and providing post-sale support for new products or solutions. Conducting 3 monthly tours to assigned territories for customer service and new business development (Hunter/Farmer).

Leading sales teams located nationwide at the main offices in Tegucigalpa and San Pedro Sula. Sales budgets planning on a monthly, quarterly, semi-annual, and annual basis; forecast and sales funnels based on real and potential opportunities. Setting objectives and strategies based on market knowledge and solution requirements for prospects and clients, through consulting activities that refine the specific needs of the latter, both current and precise. Creating synergies with the marketing department for better market reach and proactivity. Continuous improvement efforts towards the relationship with current clients through strategic alliances and providing appropriate post-sales services to strengthen the client/business relationship.

Definition of new business strategy based on existing solutions: own products and solutions, new businesses, or strategic alliances. Establishment of a roadmap for the commercial area, including job profiles, operational management, scope of responsibilities, area management, and other processes related to the restructuring of the commercial area. Analysis of the current market and definition of services and products to be marketed, based on the installed base, operational support (Pre-Sales Engineers, experts in specific solutions, market experience).

Consultant for solutions based on GRP (Government Resource Planning) platforms, focusing on the Financial Core as a comprehensive solution. Provider of professional services for end-users in the use and development of solutions based on the Financial Core. Change Agent for users in new client-based environments.

Business advisor for information technology-based solutions, highlighted by: Business Process Management (BPM), Document Management (ECM), Electronic Signature, among others. Customer profile analysis: prior consulting based on current or latent (yet to be discovered) client’s needs, based on previous advice through preliminary business case study. Training in BPM, ECM, and Electronic Signature-based solutions.

Creation and implementation of the commercial strategies, with responsibility for the effectiveness of the supply chain to ensure it is smooth, optimized, and agile. Knowledge, management, and marketing of internationally recognized brands in mobile equipment. Corporate advisor for clients and new prospects; management of corporate portfolio; B2B cross-selling; monthly sales forecast preparation; formulation of sales strategies and events for the marketing of services and products such as: corporate plans, commercial tents (mobile equipment and postpaid plans), corporate events such as business fairs, special clients (assemblies, meetings, among others), marketing of high-end services such as dedicated data links, Cloud services, virtualization, video security, among others.

Direct service and support to functional and end users on solutions in credit reporting services through private credit bureaus, including interpretation and formulation of Credit Scores, advising on credit policies regarding new client products or services. Continuous training for end users on reading and understanding credit reports. Practice in continuous quality processes regarding assistance and use of credit solutions (web services, applications). Support to the commercial area in prospecting new clients.

Coordination, management, and support of the Information Technology and Communications department in the country. Monitoring and compliance with guidelines and policies sent from regional and central offices. Constant growth in the use of cutting-edge technologies for new market opportunities. Continuous updating on new trends in the field of information technology and the ability to develop them for business growth.