* Match vendors accounting information with local database * Register invoices, process cancellations, and refunds as per vendors request * Resolve discrepancies with vendors whenever needed

* Handle all the stages of project cycles from: creating tickets, prospecting for the right members to work in the ongoing projects, negotiating with the technicans the terms of their work on site, clarifying any doubts of the scope of work, serving as point of contact for clients, customers, and techs on site, making sure projects were completed by techs according to clients requests, and process payments for techs once their job was done. * Additional task such as: validating delivarables, assisting PMs with any requests, resolving any problem when the project was ongoing, etc - Same functions than previous position -

* Handle all the stages of project cycles from: creating tickets, prospecting for the right members to work in the ongoing projects, negotiating with the technicans the terms of their work on site, clarifying any doubts of the scope of work, serving as point of contact for clients, customers, and techs on site, making sure projects were completed by techs according to clients requests, and process payments for techs once their job was done. * Additional task such as: validating delivarables, assisting PMs with any requests, resolving any problem when the project was ongoing, etc

* Handle customers issues with their food orders when using GrubHubs app * Help drivers with queries when using GrubHubs app as well as tech issues with it * Resolve tickets sent by restaurants regarding customers orders * Provide general tech support for GrubHubs app

* Provide tech support to GSuite apps such as: Gmail, Drive, Calendars, and so on to Google users * Provide general information about GSuite products by chat and calls * Provide good customer service in any interaction that I had

* Provide tech support to Direct TV customers * Provide customer service to Direct TV customers, specially for billing inquiries * Offer improvements in the service for customers in any interaction by upselling

* Provide customer service to internal Claro customers, specially for activating SIM cards sold by them to street customers