Simera Professional Key (SPK)

Miguel Angel S

El Salvador

Project Manager

$ 3,200/month

8 yrs exp

Let me walk you through my professional journey: I am a dynamic and results-driven Industrial Engineer with a strong background in Customer Success, Project Management, Business Development, and Digital Sales. Over the past several years, I’ve led global teams, managed large-scale onboarding processes, and developed strategic proposals for top-tier clients in tech, AI, and BPO sectors. Starting as a Business Consultant at Ubiquity, I moved into Digital Consultative Sales at Applaudo Studios, w…

Skills

  • Agile Project Management
  • AutoCAD
  • Conflict Management
  • Content Management
  • Event Management
  • HR Management
  • HubSpot
  • IT Management
  • Management
  • Negotiation
  • Product Management
  • Project Management
  • Salesforce
  • Technical Support
  • Time Management
  • Ad Management
  • Agile Project Manager
  • Artificial Intelligence/AI
  • Calendar Management
  • Case Management
  • Cost Management
  • CRM Management
  • Customer Success
  • Customer Success Management
  • Digital Project Management
  • Engagement Management
  • Incident Management
  • Industrial Engineering
  • Lean Six Sigma
  • Microsoft Office 365
  • Microsoft Office Suite
  • PR Management
  • Product Manager
  • Project Coordinator
  • Property Management
  • Scrum Agile Framework
  • Monday
  • Google Sheets
  • Lean Six Sigma Methodology
  • Project Manager
  • Social Project Management
  • Project managment
  • project management tools
  • Press management
  • Project Management
  • cross functional team leadership
  • project mnangement
  • Legal Project Management
  • logistcs
  • Proficient in MS Office Suite
  • Proficient in Microsoft office
  • Hubspot
  • Proficiency in Microsoft Office
  • Agile Methodologies (Scrum, Jira)
  • project managmenet
  • Cross-functional Team Leadership
  • Management
  • Management
  • Management
  • Management
  • artifical intelligence
  • IT Project Management
  • Project managemet
  • Artificial Intelligence
  • Management
  • Cross-Functional Leadership
  • Brand Manager,
  • Project Management,
  • Project Management,
  • Cross functional leadership

Miguel Angel S

El Salvador

Project Manager

$ 3,200 /month

8 yrs exp

Let me walk you through my professional journey: I am a dynamic and results-driven Industrial Engineer with a strong background in Customer Success, Project Management, Business Development, and Digital Sales. Over the past several years, I’ve led global teams, managed large-scale onboarding processes, and developed strategic proposals for top-tier clients in tech, AI, and BPO sectors. Starting as a Business Consultant at Ubiquity, I moved into Digital Consultative Sales at Applaudo Studios, w…

Skills

  • Agile Project Management
  • AutoCAD
  • Conflict Management
  • Content Management
  • Event Management
  • HR Management
  • HubSpot
  • IT Management
  • Management
  • Negotiation
  • Product Management
  • Project Management
  • Salesforce
  • Technical Support
  • Time Management
  • Ad Management
  • Agile Project Manager
  • Artificial Intelligence/AI
  • Calendar Management
  • Case Management
  • Cost Management
  • CRM Management
  • Customer Success
  • Customer Success Management
  • Digital Project Management
  • Engagement Management
  • Incident Management
  • Industrial Engineering
  • Lean Six Sigma
  • Microsoft Office 365
  • Microsoft Office Suite
  • PR Management
  • Product Manager
  • Project Coordinator
  • Property Management
  • Scrum Agile Framework
  • Monday
  • Google Sheets
  • Lean Six Sigma Methodology
  • Project Manager
  • Social Project Management
  • Project managment
  • project management tools
  • Press management
  • Project Management
  • cross functional team leadership
  • project mnangement
  • Legal Project Management
  • logistcs
  • Proficient in MS Office Suite
  • Proficient in Microsoft office
  • Hubspot
  • Proficiency in Microsoft Office
  • Agile Methodologies (Scrum, Jira)
  • project managmenet
  • Cross-functional Team Leadership
  • Management
  • Management
  • Management
  • Management
  • artifical intelligence
  • IT Project Management
  • Project managemet
  • Artificial Intelligence
  • Management
  • Cross-Functional Leadership
  • Brand Manager,
  • Project Management,
  • Project Management,
  • Cross functional leadership

Project Manager

Aracari Studios
October 2025 - present

Coordinate end-to-end project execution across development, design, marketing, and operations teams. Support recruitment, onboarding, and training of new team members, ensuring smooth integration into the organization. Facilitate communication between cross functional groups and clients, ensuring clarity expectations, and timely deliverables. Develop training materials, process documentation, and digital content to support internal learning and continuous improvement. Provide guidance and day-to-day support to staff navigating operational and workflow challenges, using coaching and problem-solving strategies.

Technology & Business Services Vertical Bid Manager

Teleperformance El Salvador
September 2024 - May 2025

In charge of building custom proposal to clients, being the direct POC for RFPs, RFQs, RFIs, Pricing Information and custom client needs. Developing strategic proposals for key verticals, aligning client needs with our innovative solutions. Collaborating with cross-functional teams (sales, finance, marketing) to craft winning bids that drive business growth. Analyzing market trends to position our company as the best choice for prospective clients. Building long-term partnerships by ensuring we deliver scalable, tailored solutions to help clients achieve their goals.

Customer success manager

uSource
July 2024 - September 2024

Providing the best, custom and tailored One-stop-shop solutions for building owners, tenant management and maintenance vendor providers.

Ops Team Leader – Artificial Intelligence

TELUS International
September 2023 - April 2024

Managing a team of 12 expert raters FTE for the largest search engine in the world, leading and implementing performance metrics, and administrative and financial management. Managing a team of expert raters for the largest search engine in the world, leading and implementing performance metrics, and administrative and financial management. Skills: Lean Si

Ops Team Leader – Artificial Intelligence

TELUS International
January 2022 - April 2024

Led a team of 15 expert raters for Google Ads AI projects, improving accuracy metrics by 18%. Implemented Lean Six Sigma performance standards, reducing errors by 20% and increasing productivity by 12%. Managed team budgets and administrative processes, keeping operations under budget by 10%.

Artificial Intelligence - Quality Lead

TELUS International
January 2022 - April 2024

Oversaw Quality and Productivity of internal processes for a major social network. Managed feedback for over 6K freelance collaborators worldwide. Monitored time adherence metrics and ensured project compliance. Skills: Lean Six Sigma, Data Analysis, Business Analysis, Agile Methodologies, KPIs for time and movements.

Account Executive / Digital Consultative Sales

Applaudo Studios SA de CV
October 2020 - October 2021

Connected Fortune 500 clients with software developers for projects across UX/UI, Front-End, Back-End, and AI. Generated $1.2M in pipeline opportunities by implementing consultative sales strategies. Expanded client base across banking, healthcare, and e-commerce industries.

Account Executive / Digital Consultative Sales

Applaudo Studios SA de CV
October 2020 - October 2021

Connected clients with expert software developers, focusing on Fortune 500 categories and entrepreneurial projects throughout the American continent. Provided services tailored to the needs of digital development projects, including UX/UI, Front-End, Back-End, Machine Learning, and Artificial Intelligence. Implemented sales strategies for various business sectors such as banking, health, and e-commerce.

Business Development Executive / Consultant

Ubiquity Global Services
July 2019 - October 2020

Conducted B2B/B2C outreach and generated $800K in qualified opportunities. Developed and executed business strategies that improved conversion rates by 15%. Built client relationships across LATAM, North America, and Europe.

Business Development Executive/ Business Consultant

Ubiquity
July 2019 - October 2020

• Reached out to potential clients and analyzed, structured, and implemented strategies for business development as part of the Inside Sales team. • Offered Ubiquity's services to clients worldwide, focusing on B2B and B2C markets. • Implemented new strategies to approach to potential clients and to continuously engage with the Ubiquity brand.

Business Administrator

UAssistMe (Meanguera SA de CV)
June 2018 - March 2019

Business Administrator for UAssistMe (Meanguera SA de CV) for companies located in the United States, performing activities of tenant administration, reporting, online purchases, renewal of licenses, maintenance of properties.

Industry Advisory Board Assistant Intern

RTI/USAID
February 2017 - August 2017

Industry Advisory Board Inter At RTI/USAID, Project of Higher Education for Economic Growth, as an internship, arranging and controlling the logistic of meetings, creating memorandum of meetings and working on project evaluations of the Advisory Board.

Quality Lead – Artificial Intelligence

TELUS International

Oversaw quality and productivity for Facebook Ads intelligence projects impacting over 6,000 global collaborators. Streamlined reporting processes, reducing turnaround times by 15%. Achieved consistent compliance with SLA deadlines (98% adherence rate).

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
70

Smart Skills

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