As a Logistics Coordinator, I managed and entered critical data related to shipments, inventory, and transportation schedules. Utilizing various software systems, I ensured all records were precise and current, enabling smooth logistical operations. My role involved creating and maintaining detailed spreadsheets, updating transportation management systems (TMS), and generating regular reports for decision-making. Collaborating with departments like procurement and customer service, I maintained data accuracy and consistency, supporting overall organizational efficiency. My meticulous attention to detail and ability to manage high volumes of data quickly and accurately are directly applicable to a data entry role.

Managed an Airbnb property for 2.5 years, overseeing listings, pricing, and guest communications. Ensured smooth check-ins/outs, coordinated cleaning and maintenance, and maintained high occupancy rates. Focused on guest satisfaction and received positive reviews, enhancing the property's reputation through effective marketing and excellent service.

As a Marketing Coordinator for a lawyer's magazine in Guatemala, I developed marketing strategies, managed social media, and organized events. I analyzed data to optimize campaigns and secured sponsorships. My efforts increased subscriptions and brand recognition, enhancing the magazine's presence in the legal sector. This role honed my skills in digital marketing, data analysis, and strategic planning

As a Marketing Coordinator for contract automation and CRM implementation for lawyers in Guatemala, I developed targeted campaigns, managed client communications, and optimized CRM usage. I ensured seamless integration, boosted user adoption, and enhanced client engagement. My efforts improved process efficiency and increased client satisfaction, positioning the service as a vital tool for legal professionals.

Interned at a women's dress boutique, managing social media, creating content, conducting market research, planning events, and engaging with customers. Gained skills in digital marketing, data analysis, and customer service while promoting dresses for special occasions.

As a trainer for customer service reps at a home warranty account, I developed and delivered training programs to enhance service quality. I created materials, conducted workshops, and provided ongoing support. I focused on improving customer interactions, problem-solving skills, and product knowledge, leading to higher satisfaction rates and more efficient resolution of customer issues.

As a customer service representative focused on data entry, I managed customer information accurately and efficiently. I handled high volumes of data, updated records, and ensured data integrity. My role involved resolving customer inquiries, maintaining confidentiality, and improving data processes to enhance overall service quality.