Assisted the CEO, COO, and the executive team with various activities relating to the business. Managed and coordinated several business management initiatives, including setting up new functions and processes. Collaborated closely with the staff members daily to monitor projects and activities and identified any potential areas for improvement. Supported Commercial Team operations, including managing systems/data and organizing/planning activities. Performed global operations activities and duties. Assisted with the screening, hiring, onboarding, and training of new employees.

Managed 4 C-levels’ calendars and meetings improving their productivity and time management. Organized all corporate travels – flights, hotels, and transfers – negotiating prices and reducing company costs. Created and implemented best practices and processes: documentation, weekly meetings, handled actions within teams, reports, presentations, continuous improvement. Coordinated Board meetings writing minutes, sending invites, venue reservations, researching materials, translating documents. Diagnosed avoidable expenses on company’s 20 software licenses classifying more than 200 individual licenses and their costs by more than 50K yearly. Managed the company’s Profiler Project tracing more than 500 colleagues and each single cost for them.

Led the customer service efforts at our Brazil office delivering outstanding support to Country and North America Directors and clients issuing weekly reports on logistics, quality and delivery. Handled all executives and clients demands managing projects from purchase to final implementation. Oversaw and organized other status reports amongst South and Central America teams.

Managed calendars for 3 C-levels and managers researching materials for presentations, translating documents (Portuguese > English > Portuguese). Coordinated virtual meetings across different time zones and locations. Addressed external clients as per demand of each executive.

Managed calendar, travel logistics, clients and global management meetings for two Senior Partners processing weekly reports, presentations and engaging within their teams. Planned and executed internal and external events: i. Risk Practice Forum -APR 2019: 60 clients and partners at Grand Hyatt Sao Paulo, ii. McKinsey Forum – SEP 20119: 200 plus clients and partners at WTC Sao Paulo, iii. Senior Partner Dinner – JAN 2019: 50 partners gathering at Varanda Faria Lima. Engaged in internal projects implementing the new travel booking system SAP Concur optimizing costs on flights and hotels by 20%.

Performed effective support for 3 Directors on calendar, travel, meetings. Coordinated front desk, facilities and IT teams acting as an officer manager processing purchases, reimbursements, weekly reports to the CFO. Collaborated on new office moving project benchmarking venues, architecture offices and infrastructure.

Performed personal assistant tasks to Vice-President executing travel itineraries, calendar management, personal bank expenses and dinner events. Worked across teams on different time zones organizing project reviews and translating documents.

Performed executive and personal assistant tasks to CEO managing house staff, family support, travel arrangements and personal appointments. Planned and executed internal events for clients organizing catering, printing materials, approving costs, managing IT support. Researched and gathered reports to CEO external presentations.