Matías R
Uruguay
IT, AI Automation & Marketing Operations Support
$ 4,700/month
6 yrs exp
AI automation and technical operations specialist translating business needs into practical workflows, CRM systems, AI agents, API-connected chatbots, and internal tools. Experienced in GoHighLevel, CallRail, API integrations, website systems, troubleshooting, onboarding, SOPs, and rapidly adapting to unfamiliar software for remote teams. Built Airsoft Field Ops with Next.js, TypeScript, Firebase, and APIs. Started as an Executive Assistant and grew into IT, AI automation, and marketing operatio…
Skills
- Cold Calling
- Customer Service
- Technical Support
- API
- B2B Sales
- CRM
- Google Workspace
- Outbound Sales
- Google Sheets
- Customer Engagement
- Video Editing
- GoHighLevel
- AI
- Backend Development (Node.js with TypeScript).
- API Integration (Firebase, RESTful APIs).
- Chatbot Curation
- Account And Customer Success Management
- Next.js
- AI Automation
- Standard Operating Procedures
- 6. Problem Solving & Troubleshooting
- Automation
- AI Agents
- o Technical Documentation Skills
- Business Process Automation
- Agile Implementation
- Background with website development
- AI workflow automation
- Technical Operations
- CallRail
- AI Productivity Tools (ChatGPT, Gemini)
- Database Management (SQL, Supabase)
- Salesforce, HubSpot, API integrations, workflow automation, POS system integrations, SaaS platforms
- Administrative Process Improvement
- CRM Automation