Simera Professional Key (SPK)

Francisco A

El Salvador

Virtual Assistant / Administrative Support Specialist

$ 2,000/month

10+ yrs exp

Dedicated Operations professional with a history of meeting company goals utilizing consistent and organizedpractices. Skilled in working under pressure and adapting to new situations and challenges to best enhance theorganizational brand.Strong analytical skills, creativity, goal-oriented, high leadership skills, organized, problem solving oriented, withskills to work as a team and communication experience while working together with operational managers, areamanagers.

Skills

  • MS Project
  • Poject
  • PR Management
  • Production Management
  • Project Coordinator
  • Property Management
  • Virtual Assistance
  • Workforce Management
  • Team Leadership
  • Cross-functional Collaboration
  • Bid Management
  • Cross-functional Collaboration
  • Operational Excellence
  • virtual assitant
  • Virtual Assistance
  • admin assistant
  • Virtual Assistant Skills

Francisco A

El Salvador

Virtual Assistant / Administrative Support Specialist

$ 2,000 /month

Part Time: $ 1,350/month

10+ yrs exp

How you use AI

Dedicated Operations professional with a history of meeting company goals utilizing consistent and organizedpractices. Skilled in working under pressure and adapting to new situations and challenges to best enhance theorganizational brand.Strong analytical skills, creativity, goal-oriented, high leadership skills, organized, problem solving oriented, withskills to work as a team and communication experience while working together with operational managers, areamanagers.

Skills

  • MS Project
  • Poject
  • PR Management
  • Production Management
  • Project Coordinator
  • Property Management
  • Virtual Assistance
  • Workforce Management
  • Team Leadership
  • Cross-functional Collaboration
  • Bid Management
  • Cross-functional Collaboration
  • Operational Excellence
  • virtual assitant
  • Virtual Assistance
  • admin assistant
  • Virtual Assistant Skills

Virtual Assistant / Administrative Support Specialist

EXSquared US
February 2024 - present

Developed and maintained detailed reports and dashboards (Power BI/Tableau) to track KPIs and support decision-making. Managed client communications, scheduling, and follow-ups to ensure timely responses and project alignment. Automated routine administrative tasks to improve team productivity. Coordinated cross-departmental data requests to ensure accuracy in reporting.

Client Support & Operations Virtual Assistant

Rize Marketing Company
December 2022 - February 2024

Handled client inquiries, escalations, and follow-ups via email, chat, and CRM systems (e.g., HubSpot, Zendesk). Monitored project timelines, documented client requirements, and updated stakeholders on progress. Created standardized templates for client reports and presentations. Conducted post-project reviews to identify improvement opportunities.

November 2018 - January 2021

Administrative & Reporting Assistant

ORIGO
November 2018 - December 2022

Generated sales performance reports and maintained CRM databases. Scheduled client meetings and managed post-meeting follow-ups. S treamlined document management systems for faster retrieval. Assisted in payroll and inventory tracking.

April 2018 - November 2018

Workforce Management

TELUS International Central America
January 2013 - January 2018

Performed ad hoc reporting and analysis to improve overall performance of call center and enable strong understanding of business. Optimized schedules, forecasts and other tools to present to management. Prepared and maintained reports, dashboards and monthly packages. Managed real-time inbound call traffic across multiple contact center locations.

Smart Scores

Communication
90
Role Fit
95
Adaptability
80
Problem-solving
90

Smart Skills

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