Simera Professional Key (SPK)

Jorge C

Honduras

Team Leader

$ 1,600/month

5 yrs exp

Dynamic and results-oriented bilingual supervisor with 2 years of hands-on experience in employee selection and management. Proficient in overseeing diverse teams and fostering a collaborative work environment to drive productivity and achieve organizational goals. Adept at identifying talent, conducting interviews, and implementing effective strategies to optimize team performance. Strong leadership skills combined with excellent communication abilities.

Skills

  • Customer Support
  • Employee Relations
  • HR Management
  • IT Management
  • Management
  • Trend Identification
  • Ad Management
  • ATS Management
  • CRM Management
  • PR Management
  • Bid Management

Jorge C

Honduras

Team Leader

$ 1,600 /month

5 yrs exp

Dynamic and results-oriented bilingual supervisor with 2 years of hands-on experience in employee selection and management. Proficient in overseeing diverse teams and fostering a collaborative work environment to drive productivity and achieve organizational goals. Adept at identifying talent, conducting interviews, and implementing effective strategies to optimize team performance. Strong leadership skills combined with excellent communication abilities.

Skills

  • Customer Support
  • Employee Relations
  • HR Management
  • IT Management
  • Management
  • Trend Identification
  • Ad Management
  • ATS Management
  • CRM Management
  • PR Management
  • Bid Management

Team Leader

Partner Hero
May 2022 - present

Provided guidance and mentorship to associates and other team leads. Developed comprehensive training materials tailored specifically for team leads and associates.

Tier II Customer Support Associate

Partner Hero
September 2021 - May 2022

Provided assistance and support to customers during their purchase or interaction with the company's products or services.

Chat Customer Support Associate

24/7 InTouch
March 2021 - September 2021

Provided chat assistance and support to customers during their purchase.

Smart Scores

Communication
90
Role Fit
90
Adaptability
70
Problem-solving
85

Smart Skills

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