Providing remote administrative support to executives and other team members. Engaging in outreach activities on behalf of company executives. Taking charge of the company's social media presence. Collaborating with the marketing team to implement online marketing strategies. Organizing and maintaining databases related to clients, leads, and contacts. Conducting research on real estate trends, competitors, and market conditions.

Assisted in financial processes such as invoicing, billing, and expense tracking. Overseeing the day-to-day operations of the office space, ensuring a clean and organized work environment. Staying informed about industry regulations and compliance requirements. Keeping track of inventory levels, ordering supplies, and coordinating with suppliers to ensure an adequate stock of raw materials and finished products. Building and maintaining positive relationships with suppliers and vendors.

Resolved customer issues and concerns promptly and effectively. Managed customer accounts and orders using Help Scout. Utilized Sift Guru to improve customer interactions and identify opportunities for improvement. Coordinated with the development team to address website issues and implement new features. Tracked progress and deadlines using Asana and provided status updates to team members and management. Communicated with customers via phone, email, and chat to provide technical support for software applications.

Demonstrated a strong knowledge of perfume products and assisted customers in selecting the right fragrance for their preferences. Achieved 20% increase in monthly sales through upselling and cross-selling techniques. Handled cash and credit card transactions accurately and efficiently. Maintained a clean and organized store environment. Provided excellent customer service and addressed any issues or concerns promptly and effectively.