Simera Professional Key (SPK)

Marco B

Nicaragua

Sales Executive, CRM

$ 1,700/month

7 yrs exp

My name is Marco Bonilla, I was born in Managua Nicaragua in 1967. We emigrated to the United States in 1979 where I studied primary and secondary school. I graduated from high school in 1985. I began my career as a new car salesman in 1989. I was introduce to the call center industry since 2017, where I learned and became and expert in the following fields. Medical intake customer service appointment setter collection and retention sales (MCA) B2C and B2B I consider myself dedicated, honest…

Skills

  • Customer Service
  • IT Management
  • Rapport Building
  • Sales
  • Talent Management
  • Team Management
  • Time Management
  • ATS Management
  • B2B calls
  • B2B Sales
  • B2C
  • B2C Sales
  • Retail Management
  • Zoiper
  • Task Management
  • Customer Orientation
  • RingCentral
  • Lead Management
  • Negotiation Skills

Marco B

Nicaragua

Sales Executive, CRM

$ 1,700 /month

7 yrs exp

My name is Marco Bonilla, I was born in Managua Nicaragua in 1967. We emigrated to the United States in 1979 where I studied primary and secondary school. I graduated from high school in 1985. I began my career as a new car salesman in 1989. I was introduce to the call center industry since 2017, where I learned and became and expert in the following fields. Medical intake customer service appointment setter collection and retention sales (MCA) B2C and B2B I consider myself dedicated, honest…

Skills

  • Customer Service
  • IT Management
  • Rapport Building
  • Sales
  • Talent Management
  • Team Management
  • Time Management
  • ATS Management
  • B2B calls
  • B2B Sales
  • B2C
  • B2C Sales
  • Retail Management
  • Zoiper
  • Task Management
  • Customer Orientation
  • RingCentral
  • Lead Management
  • Negotiation Skills

Sales Executive, CRM

Orotund Holdings Llc
May 2020 - July 2023

Obtained documentation (Application and bank statements) from the merchants seeking business funding. Verified authenticity of bank statements and made sure that they met the qualifications to move forward. Once offer was ready, contacted the merchant to close the sale and go over terms and conditions of the loan. Filed completed loan applications with underwriting and made approval or denial recommendations.

Retention & MCA

Soluciones Aguilar
July 2019 - May 2020

Warm called Merchants looking for business financial assistance. Collected Merchants information to assist in completion of their business loan application along with bank statements for the last 90 days to confirm that deposits met qualifications. Verified authenticity of bank statements and made sure that they met the qualifications to move forward. Contacted the merchant to close the sale and go over terms and conditions of the loan. Filed completed loan applications with underwriting and made approval or denial recommendations. Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Debt Collector

Connect International
October 2018 - May 2019

Hospital Debt Collector

Customer Service Rep (Medical Intake Info)

Soluciones Aguilar
October 2017 - August 2018

Auto Sales Rep

J&M Automobile Corp (Westpark Fl)
January 2015 - December 2016

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
70

Smart Skills

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