Onboard new customers and guide them through account and connection set-up. Proactively work with customer’s pipeline to improve the adoption of Lodgify's products and drive upgrades. Collect and pass on customer feedback to the Product team. Collaborate with Sales, Support, and Product teams to maximize customer value.

Responsible for selling various & multiple excursions to guests; coordinating tour dispatches and assisting in various clerical and administrative duties when required. Consistently exceeding guest expectations and providing the highest levels of services and product.

Supporting Waze For Brands internal & external customers in order to ensure their requests are responded to effectively, with low response time and with an exceptional level of customer service.

Handle all requests from France and other French speaking countries (tour operators, travel agencies and wholesalers). Design and quote travel itineraries tailored to suit the client's needs. Negotiate rates and conditions with service providers. Billing and follow up on payments.

Receive inquiries and reservation requests from different travel agencies worldwide. Designing tailor made packages in Argentina. Confirm reservations with service providers and schedule payments. Collect payments and billing. Promoting and selling the agency's different destinations and services.

Find rooms for rent in Buenos Aires, contact the owner, and pitch our website service as well as negotiate rates and commissions to add the room to our portfolio. Respond to all reservations inquiries, make visits with potential guests and confirm the reservation. Collect all guest's payments and schedule owners’ payments.

Act as Sales/Reservations Specialist for multiple destinations. Drive Guest loyalty by delivering service excellence throughout each Guest experience. Process reservations through telephone, E-mail, and live chat. Execute rental contracts and arrange payments.

Processing questions and problems from users through a ticketing system. Answering queries on blogs and forums as well as social media channels. Encourage user loyalty by providing outstanding service. Billing, information about suspended accounts, and reactivation.

Receive all hotel room reservation requests. Process and validate payments of future stays for individuals, groups, and companies/travel agencies. Follow up on special requests and ensure quality standards.

Train staff on quality service and problem solving procedures. Ensure quality standards for Call Center, Guests Responses, Lost & Found, and Room Service. Department's budget management. Performance reviews for agents and other departments. Salaries calculations (over time, bonuses, and PTOs). Recruiting/training of new staff. 10 people in charge.