DI-VI-PAL SRL
January 2013 - February 2019
Answered phone calls, responded to emails. Maintained records and files, including sensitive information. Continuously improved and updated administrative processes. Provided excellent support to our clients ensuring their satisfaction. Provided administrative and strategic support on a day-to-day basis. Managed calendars, scheduled appointments, and coordinated meetings. Provided a delightful and seamless experience with next-level customer service. Provided support to other members of the team and other departments as needed. Provided administrative support, including transcribing and proofreading documents. Assisted with general administrative tasks, such as data entry, scheduling meetings, and maintaining documentation. Ensured guests, patients, and clients' satisfaction from registration to departure, facilitating communication, kindness, and efficient information.