• Designs, codes, tests, debugs, and documents software in accordance with Customer's system quality standards, policies, and procedures. • Analyze business needs and create software solutions. • Responsible for preparing design documentation. • Prepare test data for unit, chain, and parallel tests. • Evaluates and recommends software and hardware solutions to meet user needs. • Resolves customer issues with software solutions and responds to suggestions for enhancements and enhancements. • Work with business and development teams to clarify requirements to ensure testability. • Writes, reviews, and maintains automated test plans, test cases, and test scripts. • Execute test procedures in accordance with the specifications of the software requirements. Records defects and makes recommendations to fix them. • Retests software fixes to ensure the issues are resolved. Documents the evolution of test procedures for future replications. • You can perform performance and scalability tests.

Provide investigate the database to analyze its importance and location in the different programs used in end users. • Validate the tables to determine the metrics based on DAMA-DMBOK2 as data quality standards in support of the data governance department. • Provide information about the storage location of the data in the database. • Document the fields in

Investigated and analyzed databases used in end-user programs. Validated data quality standards and documented data fields

Provided technical support to server incidents in PapaJohns Panama stores. Coordinated installation of internet services and networking. Conducted audits on equipment

Provided technical support to guest computers, fiscal printers, and IP Phone Cisco. Configured AP switch and routing. Developed applications with Power Apps

Customer service software management and remote communication system configurations for Cable and Wireless services