Simera Professional Key (SPK)

Luis R

Colombia

Sales Executive

$ 1,650/month

6 yrs exp

Systems Engineer, with knowledge in object-oriented programming (OOP) using Java, web development using Angular, TypeScript and JavaScript, web pages design using CSS and HTML, APIs development and use, data structure, and python programming knowledge and corrective and preventive maintenance of computers. English B2 level, with helping attitude, proactivity, willing to learn, and strategic thinking. Long experience on customer service, BPO, sales.

Skills

  • Cold Calling
  • Customer Relationship Management
  • Customer Service
  • data structures
  • Market Research
  • Sales
  • Systems Engineering
  • Time Management
  • Customer Experience Improvement
  • Customer Relations
  • Systems Engineer
  • Lead Management
  • Negotiation Skills
  • Sales Prospecting
  • Sales Pitching
  • Follow-up
  • Client Relations
  • Customer Relationship Management (CRM)

Luis R

Colombia

Sales Executive

$ 1,650 /month

6 yrs exp

Intro Video

Systems Engineer, with knowledge in object-oriented programming (OOP) using Java, web development using Angular, TypeScript and JavaScript, web pages design using CSS and HTML, APIs development and use, data structure, and python programming knowledge and corrective and preventive maintenance of computers. English B2 level, with helping attitude, proactivity, willing to learn, and strategic thinking. Long experience on customer service, BPO, sales.

Skills

  • Cold Calling
  • Customer Relationship Management
  • Customer Service
  • data structures
  • Market Research
  • Sales
  • Systems Engineering
  • Time Management
  • Customer Experience Improvement
  • Customer Relations
  • Systems Engineer
  • Lead Management
  • Negotiation Skills
  • Sales Prospecting
  • Sales Pitching
  • Follow-up
  • Client Relations
  • Customer Relationship Management (CRM)

Sales Executive

O’Connor & Associates
September 2023 - present

Managed leads, cold selling, sale of services, goal reaching, follow up, customer relationship management, negotiation skills, and market research.

Customer Service

Concentrix
October 2022 - August 2023

Provided medical insurance knowledge, explanation of benefits, appointment scheduling, floor support, topic refresh, and claims processing.

BPO, Sales, and Post-sales Support

Sitel
October 2020 - September 2022

Handled inquiries, complaints, and provided support. Recommended products, upsold additional features, and closed sales during customer interaction. Used Point-Of-Sales systems for transactions and customer accounts.

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
90

Smart Skills

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