Simera Professional Key (SPK)

José H

El Salvador

HR Assistant (internship)

5 yrs exp

Skills

  • Customer Service
  • Microsoft Office 365

José H

El Salvador

HR Assistant (internship)

/month

5 yrs exp

Skills

  • Customer Service
  • Microsoft Office 365

HR Assistant (internship)

Plan Internacional El Salvador
September 2023 - present

Support in the entire process of recruitment and admission of candidates to positions and interns. Management of CompuTrabajo software, HRIS, job postings and headhunting. Candidate interviews, schedule candidate interviews on Zoom, teams and in person. Review of candidate documentation, follow-up of the process, request and analyze job references, make offer letters, and manage documents

Administrative Assistant (Social hours)

Ministerio de Hacienda
March 2023 - August 2023

Analytical skills to evaluate candidates and information. Make calls to grant applicants to check, update information. Provide information of the grant application and process. Solve problems of subsidy beneficiaries and provide effective solutions, report complaints in the system, review and manage documentation. Make reports, schedule appointments, update information in the system

Customer Service Agent

Foundever (SYKES)
September 2021 - February 2023

Provide personalized attention to the company's customers through calls and online chat in English in real time. Make hotel reservations, change hotel reservations and cancel hotel reservations and help customers with refunds process. Problem solving negotiations with hotel managers/owners around the world. Technical support to customers of the various Expedia Group brands worldwide. (Hoteles.com · Orbitz · Travelocity · Hotwire · Wotif · trivago · ebookers) Provide information about the company's products and services

Smart Scores

Communication
80
Role Fit
80
Adaptability
75
Problem-solving
80

Smart Skills

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