Simera Professional Key (SPK)

Mauro Z

Costa Rica

SDR Sales rep

$ 1,950/month

10+ yrs exp

Hi, my name is Mauro Zuniga. I am an honest person and a hard worker, with many years of experience in sales and customer service, as well as managing stressful situations successfully. In the past, I have worked for companies that required me to make around 200 outbound calls daily, profile prospects, schedule demos, and follow up on potential sales to maximize closing deals. I am a very organized, punctual, and reliable individual. I have served as both a team leader and a team contributor, so…

Skills

  • Sales
  • Software As A Service ( SaaS )
  • Talent Management
  • Team Management
  • Time Management
  • Vendor Management
  • Ad Management
  • ATS Management
  • CRM
  • CRM Management
  • Inbound/Outbound Calling
  • Incident Management
  • IT Recruiting
  • Marketing Campaign Management
  • Microsoft Office 365
  • PR Management
  • Retail Management
  • Task Management
  • Lead Management
  • Negotiation Skills
  • Sales Skills
  • Sales Prospecting
  • Problem-Solving
  • Media Inventory Management
  • Bid Management
  • Investment Management
  • Managment
  • Intraday Management
  • costumer service
  • Time Management
  • Customer Service Rep
  • Inventory Management
  • Time Management,
  • Customer Service Chat
  • Customer Service
  • Customer services
  • Accouting
  • Time-Management
  • Inventory & Stock Management
  • customer service,
  • Customer Service Agent
  • Recuiting
  • Management
  • Management
  • Management
  • Management
  • Media Management
  • Cold Calling

Mauro Z

Costa Rica

SDR Sales rep

$ 1,950 /month

10+ yrs exp

Hi, my name is Mauro Zuniga. I am an honest person and a hard worker, with many years of experience in sales and customer service, as well as managing stressful situations successfully. In the past, I have worked for companies that required me to make around 200 outbound calls daily, profile prospects, schedule demos, and follow up on potential sales to maximize closing deals. I am a very organized, punctual, and reliable individual. I have served as both a team leader and a team contributor, so…

Skills

  • Sales
  • Software As A Service ( SaaS )
  • Talent Management
  • Team Management
  • Time Management
  • Vendor Management
  • Ad Management
  • ATS Management
  • CRM
  • CRM Management
  • Inbound/Outbound Calling
  • Incident Management
  • IT Recruiting
  • Marketing Campaign Management
  • Microsoft Office 365
  • PR Management
  • Retail Management
  • Task Management
  • Lead Management
  • Negotiation Skills
  • Sales Skills
  • Sales Prospecting
  • Problem-Solving
  • Media Inventory Management
  • Bid Management
  • Investment Management
  • Managment
  • Intraday Management
  • costumer service
  • Time Management
  • Customer Service Rep
  • Inventory Management
  • Time Management,
  • Customer Service Chat
  • Customer Service
  • Customer services
  • Accouting
  • Time-Management
  • Inventory & Stock Management
  • customer service,
  • Customer Service Agent
  • Recuiting
  • Management
  • Management
  • Management
  • Management
  • Media Management
  • Cold Calling

SDR Sales rep

Rpost
April 2023 - April 2025

Worked on different campaigns such as government and private businesses across all 50 states in the USA. Scheduled demos, invited prospects to company’s webinars, and sold all three products Rpost offers through cold calling, email, and LinkedIn.

Recruiter

MDA Moldable Business Associates
January 2023 - March 2023

Sourcing candidates, scheduling interviews, updating resumes.

Sales Agent

Weekly HomeBuyers list
January 2023 - present

Cold-calling prospects to offer services, compiling daily lists of new homeowners, designing and mailing postcards.

SDR Sales Agent

Rpost
January 2023 - present

Cold and warm calling prospects who submitted web forms over the website. Worked on different campaigns such as government and private businesses across the USA. Scheduled demos and invited prospects to company’s webinars.

Sales Agent

Weekly HomeBuyers list
January 2023 - September 2023

Cold-called prospects to offer services, compiled daily lists of new homeowners, designed, printed, and mailed postcards with their information to new movers.

Recruiter

MDA Moldable Business Associates
January 2023 - March 2023

Sourced for candidates on platforms such as Linkedin, Monster, Indeed, and CareerBuilder. Cold called candidates to schedule interviews with the client, updated resumes, and sourced for the client.

Recruiter

MDA Moldable Business Associates
January 2023 - March 2023

Sourced candidates on platforms such as Linkedin, Monster, Indeed, and Careerbuilder. Cold called candidates to schedule interviews with the client, updated resumes, and sourced for the client.

Sales Agent

Bet US sportbook and casino
May 2022 - December 2022

Making outbound calls, offering promotions, processing deposits and payouts.

Sales Agent

Bet US sportbook and casino
May 2022 - December 2022

Made around 350 daily outbound calls to offer promotions and get clients interested in depositing into their accounts.

Sales Agent

Bet US sportbook and casino
May 2022 - December 2022

Made around 350 daily outbound calls to offer promotions and to get clients interested in depositing into their accounts for playing casino or sports. Also took deposits and processed payouts.

Customer Service Agent

PTS consulting services
September 2021 - April 2022

Worked for the HR department at Amazon in cases involving leave of absence and a special grant of pay for employees with covid 19 symptoms.

Customer Service Agent

PTS consulting services
September 2021 - April 2022

Working for the HR department at Amazon, handling cases involving leave of absence and special grants of pay for employees with COVID-19 symptoms.

Customer service agent

PTS consulting services
September 2021 - April 2022

Worked for the HR department at Amazon in cases involving leave of absence and special grants of pay for employees with COVID-19 symptoms.

Sales and Customer Service Agent

Jazz sports sportbook and casino
March 2021 - September 2021

Made around 350 daily outbound calls to offer promotions and get clients interested in depositing into their accounts.

Sales and Customer Service Agent

Jazz sports sportbook and casino
March 2021 - September 2021

Making outbound calls, offering promotions, processing deposits and payouts.

Sales and Customer service agent

Jazz sports sportbook and casino
March 2021 - September 2021

Made around 350 daily outbound calls to offer promotions and to get clients interested in depositing into their accounts for playing casino or sports. Also took deposits and processed payouts.

Sales and Customer Service Agent

my bookie sportsbook
March 2020 - September 2020

Making outbound calls, offering promotions, processing deposits and payouts.

Sales and Customer Service Agent

My Bookie sportsbook
March 2020 - September 2020

Made around 350 daily outbound calls to offer promotions and get clients interested in depositing into their accounts.

Sales and Customer Service agent

mybookie sportsbook
March 2020 - September 2020

Made around 350 daily outbound calls to offer promotions and to get clients interested in depositing into their accounts for playing casino or sports. Also took deposits and processed payouts.

Sales and Customer Service Agent

My bookie sportsbook
March 2020 - September 2020

Made around 350 daily outbound calls to offer promotions and get clients interested in depositing into their accounts.

CRC mortgage investigator

EQUIFAX mortgage solutions
February 2020 - March 2021

Contacting bank customers who have applied for a mortgage to gather required information.

CRC Mortgage Investigator

EQUIFAX mortgage solutions
February 2020 - March 2021

Contacted bank customers that have applied for a mortgage on their property on behalf of the bank in order to help them gather the required information.

CRC Mortgage Investigator

EQUIFAX mortgage solutions
February 2020 - March 2021

Contacted bank customers that have applied for a mortgage on their property on behalf of the bank in order to help them gather the required information for the underwriter to process their loan.

CRC mortgage investigator

EQUIFAX mortgage solutions
February 2020 - March 2021

Contacted bank customers that have applied for a mortgage on their property on behalf of the bank in order to help them gather the required information for the underwriter to process their loan.

Customer Service Agent

Concentrix
September 2019 - February 2020

Providing customer service over the phone and email for vacation destinations.

Customer Service Agent

Concentrix
September 2019 - February 2020

Provided customer service over the phone and email for vacation destinations around the world.

Customer service agent

Concentrix
September 2019 - February 2020

Provided customer service over the phone and email for vacation destinations around the world.

Sales Agent

Unishippers
April 2019 - August 2019

Cold-calling companies in the US to offer logistics and transportation services.

Sales Agent

Costa Rica Call Center
April 2019 - August 2019

Cold-called companies in the US to offer logistics and transportation of goods by air, land, and sea.

Sales agent

Costa Rica Call Center
April 2019 - August 2019

Cold called companies in the US to offer logistics and transportation of goods by air, land, and sea.

Sales and Customer Service Agent

Uwager sports book
December 2018 - March 2019

Made around 350 daily outbound calls to offer promotions and get clients interested in depositing into their accounts.

Sales and Customer Service Agent

Uwager sports book
December 2018 - March 2019

Making outbound calls, offering promotions, processing deposits and payouts.

Sales and Customer service agent

Uwager sport book
December 2018 - March 2019

Made around 350 daily outbound calls to offer promotions and to get clients interested in depositing into their accounts for playing casino or sports. Also took deposits and processed payouts.

Sales and Customer Service Agent

Roimax plaza aeropuerto
April 2017 - November 2018

Making outbound calls, offering promotions, processing deposits and payouts.

Sales and Customer Service Agent

Roimax plaza aeropuerto
April 2017 - November 2018

Made around 350 daily outbound calls to offer promotions and get clients interested in depositing into their accounts.

Sales and Customer service agent

Roimax plaza aeropuerto
April 2017 - November 2018

Made around 350 daily outbound calls to offer promotions and to get clients interested in depositing into their accounts for playing casino or sports. Also took deposits and processed payouts.

Fraud identity supervisor

Capital ONE
January 2016 - March 2017

Handling escalations regarding credit card fraud and ensuring goals are met.

Fraud Identity Supervisor

SYKES
January 2016 - March 2017

Took escalations from agents regarding credit card fraud or any other issue, also made sure goals were met.

Fraud identity supervisor

SYKES
January 2016 - March 2017

Took escalations from agents regarding credit card fraud or any other issue. Also made sure goals were met.

Sales and Customer Service Agent

Per head sports book
January 2015 - December 2017

Making outbound calls, offering promotions, processing deposits and payouts.

Sales and Customer Service Agent

Per head sports book
January 2015 - January 2017

Made around 350 daily outbound calls to offer promotions and get clients interested in depositing into their accounts.

Sales and customer service agent

Perhead sports book
January 2015 - January 2017

Made around 350 daily outbound calls to offer promotions and to get clients interested in depositing into their accounts for playing casino or sports. Also took deposits and processed payouts.

Manager

Farmacia Bahia Uvita
April 2008 - March 2012

Managing personnel and operations of the drug store, account reporting, and inventory.

Manager

Farmacia Bahia Uvita
April 2008 - March 2012

Managed personnel and operations of the drug store, account reporting, and inventory.

Manager

Hotel Golfo Azul
May 2005 - September 2007

Managing personnel and operations of the hotel, account reporting, and inventory.

Manager

Hotel Golfo Azul
May 2005 - September 2007

Managed personnel and operations of the hotel, account reporting, and inventory.

Customer Service Agent

Proctor & Gamble
February 2004 - April 2005

Back office job in accounting, reviewing invoices and ensuring timely processing.

Customer Service Agent

Proctor & Gamble
February 2004 - April 2005

Back office job in accounting, reviewing invoices and making sure all invoices were processed on time.

Customer service agent

Proctor & Gamble
February 2004 - April 2005

Back office job in accounting, reviewed invoices, and made sure all invoices were processed on time.

Customer Service Agent

Proctor & Gamble
April 2003 - February 2004

Provided assistance and training to accountants in US factories on how to go about the accounting software.

Customer Service Agent

Proctor & Gamble
April 2003 - February 2004

Providing assistance and training to accountants in US factories on accounting software.

Customer Service Agent

Proctor & Gamble
April 2003 - February 2004

Provided assistance and training to accountants in US factories on how to go about the accounting software by making net meetings with employees in the USA.

Customer Service agent

Proctor & Gamble
April 2003 - February 2004

Provided assistance and training to accountants in US factories on how to go about the accounting software by making net meetings with employees in the USA.

Sales and Customer Service Agent

Casa Blanca sports book
June 2002 - April 2003

Answered calls and provided customer service related to gambling, took deposits, and processed payouts.

Sales and Customer Service Agent

Casa Blanca sports book
June 2002 - April 2003

Answering calls and providing customer service related to gambling, processing deposits and payouts.

Sales and Customer Service agent

Casa Blanca sports book
June 2002 - April 2003

Answered calls and provided customer service related to gambling, took deposits, and processed payouts.

Customer Service Agent

Millenium sports book
January 2000 - April 2002

Answered calls and provided customer service related to gambling, took deposits, and processed payouts.

Customer Service Agent

Millenium sports book
January 2000 - April 2002

Answering calls and providing customer service related to gambling, processing deposits and payouts.

Customer Service agent

Millenium sports book
January 2000 - April 2002

Answered calls and provided customer service related to gambling, took deposits, and processed payouts.

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
70

Smart Skills

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