Simera Professional Key (SPK)

Rocio S

Uruguay

Graphic Designer, Illustrator, Content Creator, Photographer

$ 1,700/month

9 yrs exp

Hi! This is Rocio. I am a creative and passionate person who has demonstrated outstanding problem-solving skills throughout my career. My proactive approach has allowed me to effectively address challenges and find innovative solutions that have contributed to the success of the projects I have participated in previously. My great ability to learn new challenges and tasks quickly and effectively has been a key asset in my professional development. My core values, which include humility, camarade…

Skills

  • Adobe Creative Suite
  • Communications
  • Creativity
  • Graphic Design
  • Technical Support
  • Blender
  • Figma
  • Full Stack Developer
  • Mediation
  • Solidity
  • Communication
  • Visual Identity
  • Graphic Design (basic)
  • Basic Graphic Design
  • Social Media Copy

Rocio S

Uruguay

Graphic Designer, Illustrator, Content Creator, Photographer

$ 1,700 /month

9 yrs exp

Hi! This is Rocio. I am a creative and passionate person who has demonstrated outstanding problem-solving skills throughout my career. My proactive approach has allowed me to effectively address challenges and find innovative solutions that have contributed to the success of the projects I have participated in previously. My great ability to learn new challenges and tasks quickly and effectively has been a key asset in my professional development. My core values, which include humility, camarade…

Skills

  • Adobe Creative Suite
  • Communications
  • Creativity
  • Graphic Design
  • Technical Support
  • Blender
  • Figma
  • Full Stack Developer
  • Mediation
  • Solidity
  • Communication
  • Visual Identity
  • Graphic Design (basic)
  • Basic Graphic Design
  • Social Media Copy

Graphic Designer, Illustrator, Content Creator, Photographer

Benteveo UY
June 2023 - present

At Benteveo I was part of the Graphic Design team. Some of my duties were: - Generate attractive Visual content for Social Media (Illustrations and general graphic content). - Edited Photos and Videos for Instagra’s reels and posts. - Packaging design experience for product labels. - Suggested ideas for Social media content. - UX/UI contributor for Benteveo’s Website.

Contributor Technical and Applications Support

Sabre Global
November 2019 - September 2023

At Sabre I was part of Sabre Technical Support Team providing on-line and off-line support to Global Travel Agencies. Some of my duties were: - Troubleshoot technical issues with Sabre Red 360 app. - Escalate using JIRA Tickets. - Processed more than 400 cases per day. - Configures software to set up for Travel Agents using remote support connection tools. - Provided Support to Sabre Red 360 Red Apps and Sabre Applications.

Technical and Product Support

E - Teacher Group
October 2018 - May 2019

At E - Teacher Group I was part of the Technical Support Team providing on-line and off-line support to Global on-line Students. Some of my duties were: - Troubleshoot technical issues when Users were unable to access into their classes. - Escalate difficult issues. - Processed more than 300 cases per day. - Configures software to set up for Students using remote support connection tools.

Customer Service Representative

ALORICA
November 2016 - September 2018

At Alorica I was part of the Amazon.com Customer Service Team providing on-line and off-line support for Amazon clients (US and Mexico markets). Some of my duties were: - Provided excellence in the customer support area, helping to resolve doubts and providing the best solutions.. - Assistance to clients by phone, attending to multiple cases a day.

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
90

Smart Skills

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