Simera Professional Key (SPK)

Juan V

Guatemala

Video Editor | Graphic Designer

$ 2,400/month

10+ yrs exp

Skilled software engineer with a strong background in front-end development. Seeking a challenging role where I can apply my expertise in front-end and back-end development, along with my proficiency in languages like JavaScript, Python, and SQL, to create innovative and efficient software solutions that meet user needs and drive business objectives.

Skills

  • Coaching
  • Communications
  • CSS
  • Customer Service
  • data visualization
  • IT Management
  • Problem Solving
  • Project Management
  • Software Project Management
  • Talent Management
  • Team Management
  • Time Management
  • Adobe Premiere
  • ATS Management
  • Kustomer
  • Retail Management
  • Task Management
  • Lead Management
  • Communication Skills
  • Adobe Premiere Pro
  • Problem-Solving
  • Social Project Management
  • Project Management
  • 3D Visualization
  • Data Visulization
  • IT Project Management
  • Video Editing (Premiere Pro / After Effects)
  • Graphic Design (Canva)

Juan V

Guatemala

Video Editor | Graphic Designer

$ 2,400 /month

10+ yrs exp

Skilled software engineer with a strong background in front-end development. Seeking a challenging role where I can apply my expertise in front-end and back-end development, along with my proficiency in languages like JavaScript, Python, and SQL, to create innovative and efficient software solutions that meet user needs and drive business objectives.

Skills

  • Coaching
  • Communications
  • CSS
  • Customer Service
  • data visualization
  • IT Management
  • Problem Solving
  • Project Management
  • Software Project Management
  • Talent Management
  • Team Management
  • Time Management
  • Adobe Premiere
  • ATS Management
  • Kustomer
  • Retail Management
  • Task Management
  • Lead Management
  • Communication Skills
  • Adobe Premiere Pro
  • Problem-Solving
  • Social Project Management
  • Project Management
  • 3D Visualization
  • Data Visulization
  • IT Project Management
  • Video Editing (Premiere Pro / After Effects)
  • Graphic Design (Canva)

Video Editor | Graphic Designer

Freelance
January 2024 - present

Edited and produced engaging video content for social media, product tutorials, and promotional campaigns. Created motion graphics, animated infographics, and dynamic lower-thirds using After Effects. Designed logos, flyers, book covers, and e-commerce product visuals with Photoshop and Illustrator. Delivered data-driven animated charts and explainer videos to visualize complex topics. Adapted videos for multi-platform formats (Reels, YouTube, TikTok, website embeds). Managed client relationships, timelines, and feedback loops to ensure creative goals were met. Maintained cohesive visual branding across multiple client projects and formats.

Video Editor | Graphic Designer

Freelance Experience
January 2024 - present

Edited and produced engaging video content for social media, product tutorials, and promotional campaigns. Created motion graphics, animated infographics, and dynamic lower-thirds using After Effects. Designed logos, flyers, book covers, and e-commerce product visuals with Photoshop and Illustrator. Delivered data-driven animated charts and explainer videos to visualize complex topics. Adapted videos for multi-platform formats (Reels, YouTube, TikTok, website embeds). Managed client relationships, timelines, and feedback loops to ensure creative goals were met. Maintained cohesive visual branding across multiple client projects and formats.

Tech Support T1

GoTo Technologies
June 2019 - present

Resolved hardware and software issues, including password resets and software installations. Assisted with mobile device management, including remote wipe and data backup. Created and updated technical documentation and trained end-users on various software applications.

Customer Care Supervisor

Conduent
May 2014 - May 2019

Supervised a team of 25 customer service representatives, providing training and guidance to ensure customer satisfaction and quality service. Implemented customer service policies and procedures to improve customer service quality and efficiency. Monitored customer service metrics to identify areas of improvement and ensure customer service goals were met. Collaborated with other departments to resolve customer service issues and ensure customer satisfaction. WFM staffing knowledge. SMART workshop implementation. Hiring support. Support implementing quality policies. Payroll knowledge.

Customer Care Supervisor

NCO
April 2009 - May 2014

Supervised a team of 18 customer service representatives, providing guidance to ensure customer satisfaction and quality service. Monitored customer service metrics to identify areas of improvement and ensure customer service goals were met. Collaborated with other departments to resolve customer service issues and ensure customer satisfaction.

Smart Scores

Communication
80
Role Fit
80
Adaptability
90
Problem-solving
80

Smart Skills

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