Simera Professional Key (SPK)

Klaus B

Costa Rica

Group Manager

9 yrs exp

Passionate about impacting positively those around me, people leader and change management advocate, committed to DEI&B. As a sales advocate i love to focus on understanding people and what they need and how to help them. Promoter of inter departmental work and collaboration to achieve projects success. Advocating for change will surely guarantee business success

Skills

  • Bilingual Communications
  • Conflict Management
  • Critical Thinking
  • Decision Making
  • Leadership
  • Strategic Planning
  • Time Management
  • Agile Project Manager
  • Storytelling
  • Creative Problem Solving
  • Conflict Resolution
  • Team Leadership

Klaus B

Costa Rica

Group Manager

/month

9 yrs exp

Passionate about impacting positively those around me, people leader and change management advocate, committed to DEI&B. As a sales advocate i love to focus on understanding people and what they need and how to help them. Promoter of inter departmental work and collaboration to achieve projects success. Advocating for change will surely guarantee business success

Skills

  • Bilingual Communications
  • Conflict Management
  • Critical Thinking
  • Decision Making
  • Leadership
  • Strategic Planning
  • Time Management
  • Agile Project Manager
  • Storytelling
  • Creative Problem Solving
  • Conflict Resolution
  • Team Leadership

Group Manager

MCM
October 2019 - present

Managing and achieving business results in cash, achieving exceptional results, responsible for performance management (coaching, setting expectations, counseling, and rewarding), ensuring documentation and compliance with company policies and regulatory agencies in U.S. Lead quarterly programs and projects to innovate procedures.

Group Manager

MCM
October 2019 - present

Managing and achieving business results in cash, achieving exceptional results for the fiscal year 2022, responsible for performance management (coaching, setting expectations, counseling and rewarding), ensuring documentation and compliance with company policies and FCDPA, CRBPB and FTC. Lead quarterly programs and projects to innovate procedures.

Account Manager

MCM
May 2017 - October 2019

Consumer facing agent responsible for finding win-win solutions for clients, kept track of payments and following up potential leads to create a steady, monthly income stream.

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
80

Smart Skills

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