Designed and implemented operational strategies that increased profitability by 20% and optimized overall efficiency by 25%. Supervised and enhanced processes in HR and accounting, aligning them with strategic objectives. Opened new retail locations, streamlining operations to ensure sustainable growth and profitability. Managed budgets and investments, ensuring growth and profitability goals set by investors were met. Built strategic relationships with clients, suppliers, and investors to drive sustainable growth. Implemented key performance indicators (KPIs) to monitor performance and ensure continuous improvement.

Managed a team of over 100 employees, implementing safety programs and increasing overall productivity by 20%. Reduced delivery times by 30% through Lean tools and process improvements. Supervised 3PL logistics operations, optimizing costs and ensuring SLA compliance. Led the successful launch of DXX1, the largest Delivery Station in Mexico and Latin America, achieving operational excellence and setting new regional benchmarks. Implemented an operational forecasting system to efficiently allocate resources based on daily needs. Developed training programs to enhance team skills and foster a safe work environment.

Planned and coordinated logistics operations for cost-effective transportation, including managing the grain import team, overseeing rail shipments from the U.S. to Mexico. Supervised and trained warehouse staff across multiple plants throughout Mexico, ensuring consistent operational efficiency and adherence to company standards. Designed and monitored performance metrics to identify opportunities for improvement in supply chain operations. Ensured compliance with legal regulations and ISO standards, minimizing operational risks and maintaining high-quality service. Negotiated with suppliers, reducing costs by 10% and improving service agreements to streamline logistics processes.

Successfully coordinated the launch of new products, meeting client requirements and delivering on time and within budget. Supervised engineering changes to ensure accurate implementation of new specifications in production. Led technical negotiations with international clients, ensuring favorable agreements. Presented program reviews to management, maintaining visibility on project progress.

Analyzed and resolved support requests, improving client satisfaction by 20%. Managed large databases for internal and client projects, ensuring accuracy and timely updates. Prepared presentations and training materials for internal teams and clients. Conducted project cost analysis to optimize resources and improve profitability.

Coordinated pilot projects and new models to ensure timeline and technical specification adherence. Managed logistics for material deliveries from suppliers to customers, reducing delivery times by 10%. Oversaw customer service and mass production logistics for international clients, ensuring high-quality standards.

Coordinated import/export routes, improving efficiency by 15%. Managed formal documentation and monitored traffic to ensure compliance with regulations. Created tax invoices and managed physical and virtual inventory, enhancing accuracy by 20%.

Managed certifications for employees of Honeywell, Burger King, and SABIC, ensuring compliance with international standards. Conducted system testing for LMS platforms and provided global client support.