Generating new leads, cold calling b2b, booking Discovery calls for new Partners.

Looking for new Doctors optometrist, new people that would like to work with our company, cold calling and sourcing on LinkedIn.

Taking inbound calls for patients that would like to get an appointment and schedule with the best promotion and price.

• outbound calls • calling patients that didn´t show up to their appointments to book a new appt . • calling patients that has been a year without an eye exam . • reporting calls per month.

Outbound calls, calling patients that did not show up to their appointments, or patients that have more than one year without a visit to our clinic.

• inbound calls • Provided the right information to patients of promotions • Educated the customer about the promotion that will fit his needs • booked appointments in order to sale the glasses in store- • booked eye exam appointsments • booked contacts eye exam • booked office visit with the Doctor Optometrist .

Inbound calls for target guest relations, taking only complaints of customers.

• Receiving complaints for customers that got bad experience in store . • Submited complaints in a system . • provided with Giftcards depending on the issue . • check giftcard balance • Redeem coupons • provided the best customer experience on the phone. • inbound calls