Led the migration from OnePage CRM to Zoho CRM, including data mapping, cleanup, imports, and validation. Designed and optimized Sales and Implementation pipelines. Created custom fields, workflows, automations, dashboards, and executive reports. Improved CRM processes to streamline operations and reporting. Collaborated with Sales, Marketing, Operations, and Leadership teams to implement scalable solutions. Created SOPs and user documentation to support system adoption. Managed CRM integrations and automation initiatives. Delivered project updates, operational reports, and process improvement recommendations.

Talent Sourcing & Acquisition: Identifying and attracting top-tier candidates. Screening & Qualification: Ensuring candidates meet all key requirements. Candidate Relationship Management: Building and nurturing strong connections with potential hires. Market Insights & Competitive Analysis: Staying ahead with industry trends and competitor intelligence. Negotiation & Offer Facilitation: Guiding successful negotiations and offer processes. Create and update Standard Operating Procedures (SOPs). Send email blasts to potential candidates and track the recruitment pipeline. Assign candidates to recruiters and schedule initial screenings. Update candidate information in the CRM database. Prepare educational materials, including module summaries, videos, and presentations. Handle campaigns, automation, and Zapier integrations. Compile marketing scorecards, analyzing Google Analytics, performance, and internal metrics. Set up and configure Zoho applications (e.g., Zoho CRM, Zoho Books, Zoho People) according to t

Work within membership-database platform(s) to update and maintain membership rosters. Update member profiles, create invoices, process payments, create monthly financial reports, etc. Regularly update website content (videos, text, images and downloadable materials); maintain online meetings and events calendar; create online event registration and payment pages; other website tasks as needed. Support the Executive Director and other team members in compiling, formatting and/or deploying e-newsletters and other digital communications Support and creation of Events, reports of registrants.

LinkedIn Recruiter: Proactively sourcing top candidates. Targeted Outreach: Engaging potential hires via LinkedIn. Resume Screening & Phone Interviews: Initial assessment of qualifications. Interview Coordination: Managing schedules and communications.

Strategic Leadership: Managed two departments, reporting directly to the CEO. Employee Performance Oversight: Supervised and evaluated team performance. Culture & Wellness Initiatives: Led events, celebrations, and programs promoting core values. Hiring & Onboarding: Handled recruitment and onboarding processes. Task & Budget Coordination: Planned tasks and managed financial implications of staffing. Social Media & Art Promotion: Oversaw recruitment campaigns and creative promotions. File Management: Maintained up-to-date records.

Manage complex executive calendars, meetings, and appointments across multiple time zones. Oversee executive email correspondence and prioritize communications. Coordinate travel arrangements, executive meetings, webinars, speaking engagements, and company events. Create and maintain Standard Operating Procedures (SOPs) to improve operational efficiency. Manage CRM systems, workflows, automation, dashboards, and reporting. Organize company documentation, contracts, and Dropbox file management. Coordinate recruiting operations, interview scheduling, and candidate communications. Support marketing campaigns, newsletters, presentations, and executive communications. Collaborate directly with leadership on strategic initiatives and operational improvements. Handle confidential company information with professionalism and discretion.

Schedule meetings Calendar management Zoom meetings Email management Expenses Dropbox management Keep the operations manual updated Creation of SOPs In charge of sending email blasts to potential candidates Keeping track of the entire pipeline of the recruitment process Assign candidates to recruiters and schedule the first screening In charge of updating candidates' information on the CRM database Preparing educational material such as module summaries, videos, presentations, etc. Plan and schedule training sessions Train in every software or app that recruiters or admin personnel use in the company In charge of the setup of the software or CRM Design and implementation of training programs In charge of campaigns, automation, and zaps (Zapier) Scorecard of marketing reports such as Google Analytics, Performance, and internal metrics

Linkedin recruiter LinkedIn Outreach of potential candidates Screening resumes and interviews over the phone Scheduling interviews and handling communications

Strategical management of two departments reporting to the CEO. Supervision of all employee´s performance In charge of celebrations, events, wellness, and programs to promote core values. Responsible for new hiring and onboarding process. Coordination and planning of tasks according to requisitions of personnel and their financial implications to the company. Coordination and responsible for art promotion to the new hirings in social media, networks, and apps in charge of recruitment. Keep files to date

Recruitment for all the company. Conflict Resolution: Mediated disputes between departments and staff. Onboarding Coordination: Ensured smooth onboarding for new hires. HR Compliance: Managed processes to meet HR standards. Team Leadership & Reporting: Oversaw employee training and performance, delivering reports. Internal Communication: Appointed spokesperson for organizational changes. Culture & Environment: Fostered a positive and cohesive work culture.