• Created a new registration process to assure data storage of supplier onboarding requests to SAP Fieldglass: MS Forms for data collecting storage in a SharePoint list, automated storage and notifications through Power Automate for review of requests – 3.5x increase in the process cycle efficiency of supplier setup. • Developed Power Bi data visualization to monitor and extract valuable analytics from the supplier onboarding to SAP Fieldglass: collection, cleaning and analysis within time visualization for trend and correlation insights of supplier data – enabled data driven decisions for business management. • Supported as a system administrator 100+ weekly systems queries on SAP Fieldglass (vendor management system) ensuring data management and governance with Intel suppliers and their workers. • Implemented a document management system (DMS) to audit standard procedures and assure training: structured and secure files with SharePoint and automated updates to the DMS with Power Automate – increased 2x document management efficiency and ensured 100% tracking of workers training. • Created the process mapping of 45+ standard procedures to ensure worker´s material for process guiding: process mapping with process experts – reduced time for worker´s training onboarding by 50% and created high-level step-by-step procedure for the department tasks.

Generated data visualization for 10+ KPIs in Power BI for the Sales department: SQL for data collection and preparation, DAX and Power Query for data manipulation and analysis on key information through data visualization – reduced monthly generation time of reports by 80% while providing Sales executives with key actionable insights for business growth. Created Salesforce automated dashboards for After Sales Follow-Up KPI: acquired proficiency in Salesforce analytics, accessed CRM data and arranged interactive Data Visualization – improved by 70% the completion of the KPI by increasing by 40% client´s satisfaction while reducing manual supervision for the Sales supervisors. Led monthly data analyses on the Sales Customer Experience: conducted stakeholder meetings, data collection with SQL and Tableau dashboard for statistical analysis – communicated the key areas for attention with stakeholders while providing countermeasures to accomplish improvements in customer experience. Analyzed customer satisfaction data specific to WhatsApp interactions in the sales process: SQL for data collection and preparation, DAX and Power Query for data manipulation and visualizations for exploratory analysis - focused on the key areas for improvement on the customer experience through Whatsapp Business mitigating major areas for improvement.

Led a data-driven process improvement initiative for Supply Chain and Logistics documentation process: statistical data analysis and visualization with Power BI, process requirements and implementation plan, automation proposal with Power Apps - reduced by 35% monthly process time and by 50% manual error entry while enhancing operational efficiency.