Handling over 100 daily tasks on average for a Canadian clinic, including inbound and outbound calls, emails, and appointment scheduling using PS Suite.

• Prospected new clients via cold calls, expanding sales opportunities. • Built and maintained client relationships, ensuring satisfaction and loyalty. • Conducted email campaigns for prospect engagement and brand promotion. • Managed CRM for efficient communication and informed decision-making. • Created customized shipping quotes, addressing specific client needs. • Provided post-sales customer service, resolving issues promptly.

• Assisted in participant accreditation, ensuring a smooth arrival process. • Guided participants to conference rooms, providing helpful assistance. • Supported speakers by ensuring they had all necessary resources for their exhibits. • Contributed to various logistical activities during the event for seamless operations.

• Conducted research on regional exportable supply and commercial demand, providing valuable insights for strategic decision-making. • Organized trade promotion and liaison events, fostering connections between businesses. • Coordinated recognition events for exporters associated with the chamber, enhancing community engagement. • Prepared documents such as monographs, project presentations, and event proposals, showcasing a strong attention to detail and communication skills. • Managed budgets for various events, ensuring efficient allocation of resources and cost-effectiveness.

• Managed Facebook and Instagram ads for effective audience targeting. • Provided prompt customer service responses via WhatsApp. • Created and maintained a content-sharing schedule on TikTok, Instagram, and Facebook. • Produced engaging content to align with brand objectives.

•Provided customer service, ensuring a positive experience for clients. •Managed product inventory to optimize stock levels and availability. •Organized product shelves for a visually appealing and organized store layout.

Classification, inventory, and archiving of documents.