Fostered client relationships, enhancing satisfaction and retention. Conducted video calls, set up accounts, and resolved issues with company cards and reconciliation. Analyzed consumer behavior to tailor services and gather feedback. Collaborated with teams to streamline service delivery and resolve inquiries.

Assigned reps to stores and managed their movement throughout the process. Created routes, provided assistance, and offered bonuses to ensure smooth operations.

Scheduled appointments for clients purchasing windows. Coordinated with technicians to ensure timely service delivery.

Expedited the resolution of customer problems and complaints to maximize satisfaction. Reached out to potential customers through cold calling to generate sales leads.

Invoicing clients and explained them each service. Sale permits and create companies from scratch. Manage a group of employee to help them to develop a good customer service and reach out our sales goals every month.

Managed a group of sales executives focused on providing excellent client services. Offered permits and additional services relevant to VIP client needs and requests.

Motivated and improved the customer service department and staff members to achieve set goals. Developed, organized, and tracked key performance metrics and profiles for better corporate productivity and monitoring.

Conducted interviews with clients and ensured their needs were met. Managed resources efficiently and delivered projects on time.