Overperformed in sales, maintaining a performance rate of 110% for several months. Generated $180M in new business revenue during the tenure, displaying strong sales and revenue management skills. Managed the full sales process, from prospecting to closing deals, with a focus on exceeding customer expectations, aligning with the role's requirement for overseeing correspondence and assisting in digital organization. Conducted research to recommend suitable travel options, mirroring the need for conducting research in the new role.

Achieved outstanding sales performance, exceeding targets by 130% within the first trimester, emphasizing a commitment to delivering exceptional customer service. Applied expertise in customer service and travel organization through extensive research, tailoring destinations, accommodations, and transportation options to clients' needs and budgets. Established and maintained client relationships, showcasing proactive behavior and a commitment to growth alongside the company. Managed the entire sales process, demonstrating a proactive and results-oriented approach.

Independently created up to 30 promotional travel videos per week, showcasing self-motivation and content creation skills. Demonstrated exceptional time management by editing and filming 10 videos daily. Produced user-generated content for various brands and products, aligning with the role's requirement of assisting in social media management and content creation.

Overperformed in sales, maintaining a performance rate of 110% for several months. Generated $180M in new business revenue during the tenure, displaying strong sales and revenue management skills. Managed the full sales process, from prospecting to closing deals, with a focus on exceeding customer expectations, aligning with the role's requirement for overseeing correspondence and assisting in digital organization. Conducted research to recommend suitable travel options, mirroring the need for conducting research in the new role.

Acknowledged for exceptional performance, signing up the highest number of clients for the Radisson Rewards membership during March 2020, reflecting responsibility and effective administration. Managed and resolved problems within the front desk team, demonstrating strong organizational skills. Supervised front office operations, including check-in/check-out, concierge services, and reservations, aligning with the new role's requirement for overseeing tasks and managing light bookkeeping.

Played a pivotal role in the hotel's successful opening, consistently achieving full bookings throughout 2019. Provided exceptional customer service, emphasizing a strong commitment to personalized customer service, a key company value. Managed room assignments based on guest preferences and special requests, showcasing strong organizational skills. Acted as a knowledgeable guest resource, aligning with the role's requirement for providing information and recommendations.

Contributed to the hotel's opening team, participating in workflow development, and demonstrating a proactive approach. Received the 'Employee of the Month' award twice, highlighting dedication and exceptional performance. Trained and supervised new team members, emphasizing a willingness to learn and grow. Provided friendly and helpful customer service, aligning with the new role's requirement for exceptional organizational skills and accessibility.

Supervising and supporting staff. Monitoring bar, restaurant and conference facilities. Ensuring compliance with liquor, gaming and associated laws and regulations. Reconciliation and accounting of cash registers and EFTPOS terminals. Ensuring customer satisfaction with service and resolving issues when they arise. Supervising stock control and cellar activities. Managing compliance with occupational health and safety regulations. Working with security to log incidents and manage clientele.

• Acting as a point of contact between customers and companies • Negotiating terms of sales and agreements and closing sales with customers • Gathering market and customer information to figure out the customer needs • Responding to customer queries and resolving their objections to get them to make a purchase • Advising product developers on improvements to include in forthcoming product developments and discussing special promotions • Creating proposal documents as part of the formal bidding procedure • Inspecting inventory in stock and the quality of the product on display • Providing customers with detailed and accurate quotations and cost calculations