In my role as executive administrative assistant, I worked with 6 executives at the same time, they had positions that went from directors vice-presidents, they all worked in different areas of the company, I worked with executives that worked in marketing, human resources, finances, A-I developers and researchers. I adjusted my work according to the executive's preferences but here is a general overview of my daily tasks: • Booking Flights, Hotels and Cars for national and international business trips. • Taking care of the international documents and visas required for international trips. • Having a daily or weekly look at the executive's calendar and letting them know about it. • Working hand and hand with other executives or executive's assistants to do scheduling of meetings. • Creating reports for the expenses of the executive's trips and/or business activities.

In my role as customer care agent, I had to handle calls from BMW, Rolls Royce and Mini Cooper car users. I had to cover calls that required me to help with GPS guidance, restaurant and hotels recommendations, help by sending a tow truck to the client's location in case of a flat tire or a car malfunction, I also covered emergency calls, for these ones I had to contact police and also ambulances if required, making sure as well that the client was in a safe position.